General Terms and Conditions for Website Use and Services

1. Definitions

For purposes of these Terms and Conditions:

“Great USA LLC,” “we,” “us,” or “the Company” means Great USA LLC, a limited liability company registered in the State of Florida, United States of America, and the owner and operator of the USA GREAT WEB PROS brand.

“USA GREAT WEB PROS” means the brand through which Great USA LLC provides its digital services.

“Our USA GREAT WEB PROS Website” means the official website at usagreatwebpros.com, including its language versions and associated pages.

This definition does not include websites, applications, or systems that we develop or manage for our clients, unless expressly stated otherwise.

“Client” means any individual, company, or organization that requests or purchases services from Great USA LLC.

“Services” includes the digital and professional services we provide, such as website development, web and mobile applications, workflow automation, technical integrations, maintenance, technical support, training, and other agreed-upon services.

“Project” means the work or collection of services agreed to be performed for a particular Client.

“Project Agreement” means a Proposal, Statement of Work, Service Agreement, or any other written agreement with a Client relating to a specific Project.

2. Acceptance of Terms and Conditions

By using our USA GREAT WEB PROS Website, you agree to comply with these Terms and Conditions and the policies referenced herein, to the extent applicable to your use of the Website or Services.

If you use our USA GREAT WEB PROS Website or enter into an agreement with Great USA LLC on behalf of a company, organization, or other entity, you represent that you have the necessary legal authority to act on its behalf and bind it to the agreements you accept.

If you do not agree to these Terms and Conditions, you must refrain from using any Services that require their acceptance.

Contracted Projects and Services are governed by their respective Project Agreements. In the event of a conflict between these general Terms and a written agreement relating to a specific Project, the Project Agreement shall govern that Project to the extent of the conflict, subject to applicable law.

3. Eligibility and Age Requirements

Our USA GREAT WEB PROS Website and commercial Services are not intended for individuals under 18 years of age.

Any individual entering into a binding agreement with Great USA LLC must be at least 18 years old and have the legal capacity to enter into contracts under applicable law.

If an individual acts on behalf of a company, organization, or other entity, that individual must have the necessary legal authority to represent the entity and enter into binding agreements on its behalf.

No person who fails to meet the applicable legal eligibility requirements may enter into a Project Agreement or contract for our Services.

4. Nature of Our Services

Great USA LLC, through its USA GREAT WEB PROS brand, provides digital and professional services and solutions to businesses, organizations, and individuals, based on each project's requirements and the agreed scope of work.

Our services may include:

Websites: Designing and developing informational, commercial, and custom websites for businesses and projects.

Web Applications: Developing systems and applications that operate through internet browsers.

Websites Integrated with Web Applications: Developing solutions that combine a website with interactive or administrative functionality.

Mobile Applications: Designing and developing mobile applications according to project requirements.

Automation and Workflows: Developing solutions that help organize operations and reduce repetitive manual tasks.

Technical Integrations: Connecting websites, applications, and systems with external services or platforms.

Maintenance and Technical Support: Providing maintenance, updates, and technical assistance in accordance with the agreed duration and scope.

Training, Educational, and Professional Services: Providing training programs or services designed to develop knowledge and practical skills.

Other Digital Services: Any additional services that Great USA LLC agrees to provide under a written agreement.

The display of a service or feature on our USA GREAT WEB PROS Website does not mean that it is suitable for every project or that it is automatically available or included in any quotation.

The actual services, features, deliverables, and obligations for each project shall be defined in the applicable Project Agreement.

General content, examples, or descriptions published on our Website shall not constitute a commitment to provide any particular functionality or service unless expressly included in the agreed scope of work.

5. Proposals, Quotations, and Scope of Work

Great USA LLC, through its USA GREAT WEB PROS brand, provides quotations and project proposals based on the nature of the requested services and the information and requirements available when the proposal is prepared.

Depending on the nature of the work, a Project Agreement may include:

Scope of Work: A description of the services and work to be performed.

Features and Functionality: The features, pages, systems, and integrations included in the project.

Required Deliverables: The designs, files, software, or services to be delivered.

Estimated Timeline: The expected duration of the project and its phases.

Project Phases: The division of work into specific phases or tasks, where applicable.

Price and Payment Schedule: The agreed cost and payment dates or conditions.

Reviews and Revisions: The number of included review or revision rounds, if any.

Maintenance and Technical Support: The included services, their duration, and applicable conditions, if any.

Third-Party Services and Expenses: Such as domain names, hosting, licenses, subscriptions, and services provided by third parties.

Project-Specific Terms: Any additional obligations, exclusions, or requirements agreed upon in writing.

No service, feature, functionality, or deliverable that is not expressly identified in the agreed scope of work shall be automatically considered included in the project.

General information, indicative prices, or examples published on our USA GREAT WEB PROS Website do not constitute a binding offer to perform a particular project at the displayed price, specifications, or timeline unless expressly agreed otherwise.

Additional requests or requirements arising after approval of the scope of work may require a new assessment of costs and timelines, as well as written approval before implementation, in accordance with the provisions governing changes to the project scope.

The approved Project Agreement between the parties shall serve as the governing reference for determining the agreed work, deliverables, and obligations, subject to applicable law.

6. Changes to the Project Scope

Following approval of the Project Agreement, the Client may request the addition of new services, features, or functionality, or the modification or removal of any part of the agreed scope of work.

Such requests shall be subject to the following provisions:

Submitting a Change Request: The requested change must be clearly described in writing to allow its impact on the project to be evaluated.

Change Assessment: Great USA LLC shall review the request and determine whether it can be implemented and its potential impact on costs, timelines, deliverables, and other obligations.

Additional Costs: A change may result in an increase or decrease in costs, depending on the nature of the requested work and the work already performed.

Project Timeline: Implementation or delivery dates may change as a result of additional requirements or modifications to the agreed work.

Written Approval: Changes shall not become binding on either party unless agreed upon in writing, including any adjustments to price, timeline, or deliverables.

Work Already Performed: Removing part of the scope of work does not automatically eliminate amounts payable for work already completed or expenses committed before approval of the change, in accordance with the Project Agreement and applicable law.

Great USA LLC shall not be obligated to perform additional work outside the approved project scope without a written agreement covering such work.

7. Pricing and Payments

Great USA LLC provides pricing for its services based on the nature of each project, its requirements, and the agreed scope of work.

The following provisions apply to pricing and payments:

Price Determination: The final price of a project or service shall be the price specified in the approved Project Agreement, including any subsequent written amendments agreed upon by both parties.

Payment Schedule: A project may require an advance payment, milestone-based payments, or a final payment upon delivery, as specified in the Project Agreement.

Commencement of Work: The commencement of work may be conditional upon receipt of the initial payment or fulfillment of other requirements set forth in the Project Agreement.

Payment Methods: Payments shall be made using the methods approved by Great USA LLC and communicated to the Client. These may include bank transfers or electronic transfer services such as Zelle. Mentioning a payment method does not mean it is available to all Clients or projects.

Payments Outside the Website: Unless an official online payment system is made available on our USA GREAT WEB PROS Website, payments shall be made according to the instructions and invoices issued by Great USA LLC. Clients will not be required to enter their bank card information on the Website.

Third-Party Services: The price may exclude domain registration, hosting, licenses, subscriptions, or services provided by third parties unless the Project Agreement expressly states that these costs are included.

Taxes and Fees: Applicable taxes and government fees, if any, shall be assessed in accordance with applicable law and as specified in the Project Agreement or invoice.

Late Payment: If the Client fails to pay an amount when due, the Company may, after appropriate notice, suspend work or postpone delivery or affected services, in accordance with the Project Agreement and applicable law.

Impact of Payment Delays: Late payment may result in adjustments to the project timeline. Great USA LLC shall not be responsible for delays directly resulting from the Client's failure to fulfill agreed payment obligations, to the extent permitted by law.

Payments and Refunds: Cancellation and refund requests shall be governed by the Cancellation and Refund Policy and the Project Agreement, subject to rights provided by applicable law.

Great USA LLC shall not impose additional fees that have not been agreed upon without informing the Client and obtaining consent where required.

Any indicative price or package published on the Website shall not constitute a final, binding offer for a customized project unless confirmed in a Project Agreement.

8. Late Payments

The Client shall pay all amounts due to Great USA LLC according to the deadlines and conditions specified in the Project Agreement or approved invoices.

In the event of late payment, the following provisions shall apply:

Notice of Late Payment: The Company may notify the Client of the outstanding amount and request payment within the period specified in the notice or Project Agreement.

Suspension of Work: If payment remains overdue after notice, the Company may temporarily suspend the affected work or services, in accordance with the Project Agreement and applicable law.

Postponement of Delivery: The Company may postpone delivery of deliverables or transfer of files or rights where the Project Agreement requires payment before such delivery or transfer, to the extent permitted by law.

Timeline Adjustments: Resuming a project after payment may require rescheduling work according to available resources and dates, without any guarantee that the original delivery date can be restored.

Ongoing Services: If the project includes paid maintenance, technical support, or recurring services, failure to pay the applicable fees may result in suspension of the affected services, subject to the agreement and any required notice.

Outstanding Amounts: Suspension of work or services due to late payment shall not eliminate amounts owed for completed work or agreed expenses.

Resumption of Work: After outstanding amounts have been settled, the Company shall cooperate with the Client to determine an appropriate date for resuming work, taking into account the project's status and existing obligations.

Great USA LLC shall not automatically impose late-payment penalties or interest solely because payment is overdue, unless expressly provided for in a written agreement and permitted by law.

Any measures relating to suspension or termination of services shall be exercised reasonably, with due regard for contractual obligations and rights that cannot lawfully be restricted.

9. Client Responsibilities

The Client shall cooperate with Great USA LLC and provide the information, materials, and approvals necessary to complete the project in accordance with the agreed scope of work.

Depending on the nature of the project, the Client's responsibilities include:

Accuracy of Information: Providing accurate, complete, and up-to-date information regarding the project and its requirements, and notifying the Company of any material changes.

Content and Materials: Providing the text, images, logos, files, data, and other required materials, unless the Project Agreement assigns responsibility for preparing them to the Company.

Usage Rights: Ensuring that the Client possesses the necessary rights, licenses, or permissions to use the materials provided and that such materials do not infringe the rights of others.

Approvals and Reviews: Reviewing submitted work and deliverables and providing feedback, decisions, and approvals within the agreed timeframes.

Communication: Designating an authorized person to communicate, make decisions, and approve project milestones on the Client's behalf, where necessary.

Accounts and Access Permissions: Providing authorized access to domains, hosting services, systems, and third-party services required for project implementation, while taking appropriate measures to protect login credentials.

Legal Obligations: Assuming responsibility for the legality of the Client's business activities, content, and data collected or processed through the Client's project, and complying with applicable laws and regulations, unless the parties agree in writing that the Company will provide specific services in this regard.

Third-Party Fees: Paying the costs of third-party services, licenses, and subscriptions for which the Client is responsible under the Project Agreement.

Testing and Verification: Participating in testing functionality and deliverables and reviewing data and content before approval or launch, as specified in the Project Agreement.

Responsible Use: Refraining from requesting or using services for unlawful activities, activities that infringe the rights of others, or activities that endanger systems or data.

Great USA LLC shall not be responsible for delays or problems directly resulting from the Client's failure to provide the required materials, information, approvals, or access permissions within the agreed timeframe, to the extent permitted by law and without prejudice to the Company's contractual obligations.

If failure to fulfill these responsibilities results in a material change to the scope of work, cost, or project timeline, the parties shall cooperate to determine appropriate adjustments in accordance with the Project Agreement.

10. Client Delays and Their Impact on the Project

The completion of certain project phases depends on the Client's cooperation and timely provision of the required information, materials, approvals, and access permissions.

If the Client fails to fulfill these requirements on time, the following provisions shall apply:

Notice of Delay: Great USA LLC may notify the Client of outstanding requirements and explain the potential impact of the delay on project progress.

Postponement of Work: The Company may postpone or suspend work that cannot reasonably proceed due to missing information, materials, approvals, or access permissions, while continuing other work where possible under the Project Agreement.

Timeline Adjustments: Client delays may extend the estimated implementation period or require adjustments to milestone and delivery dates, proportionate to the actual impact of the delay.

Rescheduling: If the delay continues or work cannot resume as originally scheduled, the Company may reschedule the work based on available resources and dates, after informing the Client.

Additional Costs: If the delay results in additional work or demonstrable costs, additional fees shall be charged only in accordance with the Project Agreement or after obtaining the Client's written approval, where such approval is required.

Extended Delays: If the Client's lack of cooperation continues for a period that materially affects project implementation, the parties may discuss suspending the project, modifying its scope, or terminating it in accordance with the Project Agreement and the Cancellation and Refund Policy.

Completed Work: Client delays or project suspension shall not automatically eliminate amounts due for work already performed or agreed expenses.

Resumption of the Project: Once the required information, materials, approvals, or access permissions have been provided, the Company and the Client shall cooperate to establish an appropriate plan for completing the work, taking into account the project's status and existing obligations.

A Client's delay shall not automatically constitute cancellation of the project, nor shall it entitle the Company to forfeit payments already made solely because communication has ceased or required information has been delayed.

Great USA LLC shall not be responsible for delays directly resulting from the Client's failure to fulfill its obligations, to the extent permitted by law. This provision shall not relieve the Company of responsibility for delays caused by its own actions or failures.

11. Estimated Timeline, Implementation, and Delivery

Great USA LLC, through its USA GREAT WEB PROS brand, determines the expected project timeline based on the agreed scope of work, project requirements, and resources available when the Project Agreement is prepared.

Implementation and delivery shall be subject to the following provisions:

Estimated Timeline: The durations and dates specified in the Project Agreement shall be considered estimates unless the agreement expressly identifies them as binding deadlines.

Commencement of Work: The implementation period shall begin in accordance with the conditions specified in the Project Agreement. These conditions may include receipt of the initial payment and the necessary information, materials, and access permissions.

Project Phases: Work may be divided into phases, including planning, design, development, testing, review, and delivery, depending on the nature of the project.

Changes and Delays: Implementation and delivery dates may be affected by changes to the scope of work, Client delays, unforeseen technical issues, or delays involving third-party services.

Notice of Changes: If a material delay is anticipated, the Company shall endeavor to notify the Client within a reasonable period, explaining the reasons and potential impact on the project timeline.

Review and Testing: Delivery may require testing and review to verify that the deliverables conform to the agreed scope of work, in accordance with the acceptance procedures specified in the Project Agreement.

Delivery: Deliverables shall be provided through the agreed method and format. Depending on the nature of the project, delivery may include transferring files or providing access to a website, application, or system.

Milestone Deliveries: Where the Project Agreement provides for phased deliveries, each phase shall be handled according to its applicable review, approval, and payment requirements.

Third-Party Services: Certain implementation or launch phases may depend on approvals, procedures, or services provided by third parties. The Company does not guarantee the time required by such third parties.

Final Delivery: Final delivery does not automatically include ongoing maintenance, updates, or technical support unless expressly provided for in the Project Agreement.

Great USA LLC shall exercise reasonable professional care in performing the work in accordance with the agreed scope and timeline, taking into account circumstances that may legitimately affect implementation.

The estimated nature of certain deadlines shall not relieve the Company of responsibility for delays resulting from a breach of binding contractual obligations, in accordance with applicable law.

12. Reviews and Approvals

Great USA LLC, through its USA GREAT WEB PROS brand, allows the Client to review work and deliverables according to the phases and procedures specified in the Project Agreement.

Reviews and approvals shall be subject to the following provisions:

Review Rounds: The Project Agreement shall specify the number of review or revision rounds included in the price, if any, and the types of work covered by those rounds.

Submission of Feedback: The Client shall provide clear and specific feedback. Where practical, feedback should be consolidated for each phase to facilitate revisions and avoid conflicting instructions.

Included Revisions: Reviews shall cover modifications within the agreed scope of work and shall not automatically include additional functionality, pages, or services.

Additional Revisions: Revisions exceeding the agreed number of rounds or scope may require additional fees or timeline adjustments, subject to the Client's written approval.

Review Deadlines: The Client shall review the work and provide feedback or approval within the periods specified in the Project Agreement, if any.

Milestone Approvals: Designs, functionality, or deliverables may require written approval before proceeding to the next phase, depending on the nature of the project.

Changes After Approval: If the Client requests changes to previously approved work, the request may be treated as a change to the project scope, depending on its impact on the work, cost, and timeline.

Testing and Verification: The Company and the Client shall cooperate in reviewing deliverables and testing their conformity with the agreed requirements. The Company shall address nonconformities falling within its responsibility under the Project Agreement.

Final Approval: Final acceptance and delivery procedures shall be determined by the Project Agreement, including any agreed acceptance criteria or tests.

Failure to Respond: The Client's failure to respond or delay in providing feedback shall not automatically constitute final acceptance unless the Project Agreement expressly establishes a specific, clear, and legally permissible acceptance procedure.

A Client's request to correct an error or remedy a failure to conform to the agreed scope of work shall not be treated as an additional paid change merely because the request was submitted during the review phase.

Great USA LLC shall perform revisions and corrections falling within its contractual responsibilities, subject to the agreed review rounds and acceptance conditions.

13. Intellectual Property and Rights to Use Deliverables

Great USA LLC, through its USA GREAT WEB PROS brand, respects the intellectual property rights of Clients and third parties. Ownership and usage rights relating to each Project's deliverables shall be determined in accordance with the applicable Project Agreement and governing law.

Intellectual property rights shall be subject to the following provisions:

Client Materials: The Client retains its rights in the text, images, logos, trademarks, data, and other materials provided for the Project. The Client grants the Company the permissions necessary to use such materials to the extent required to perform the agreed Services.

Custom Deliverables: Ownership of designs, software, files, and other deliverables developed specifically for the Client shall be determined by the Project Agreement, including any provisions governing the transfer of ownership or the granting of licenses.

Payment of Outstanding Amounts: Ownership of custom deliverables is transferred, and final usage rights are granted, only after full payment of all amounts due, to the extent permitted by law.

Pre-Existing Tools and Components: The Company retains its rights in tools, libraries, templates, code, and components that it developed or owned before the Project, or that it develops for general use rather than exclusively for the Client, unless otherwise agreed in writing.

Rights to Use Pre-Existing Components: If the delivered work includes components owned by the Company, the Project Agreement shall specify the license necessary for the Client to use those components within the Project, consistent with the agreed purpose.

Open-Source Software: Projects may incorporate open-source libraries or components. Such components remain subject to their original license terms, including applicable requirements concerning notices, attribution, or disclosure of source code.

Third-Party Components: Fonts, images, plugins, software, and services licensed by third parties remain subject to their respective owners' terms. Their ownership does not transfer to the Client merely because they are used in the Project.

Source Files and Delivery: The Project Agreement shall identify the files, code, designs, documentation, and access credentials included among the deliverables. Delivery does not automatically include internal tools or files that were not expressly agreed upon.

Reuse of Knowledge and Expertise: The Company may use its general experience, working methods, and technical knowledge acquired during the Project, provided that it does not disclose the Client's confidential information or reuse Client-owned deliverables in violation of the Project Agreement.

Portfolio and Promotional Use: The Company shall not publish confidential information or materials without the required authorization. Displaying the Client's name, logo, or Project images in a portfolio or marketing materials shall be subject to any consent or authorization required under the Project Agreement and applicable law.

Rights Relating to Our Website: The USA GREAT WEB PROS trademark, the content of our official Website, its designs, and other elements owned by the Company remain protected by intellectual property laws. Such materials may not be copied or reused without authorization, except as permitted by law.

Payment for a Project does not automatically transfer ownership of all tools, components, or licenses used in its development. The rights transferred or licensed shall be determined by the Project Agreement and applicable licenses.

In the event of a conflict between this Section and a written agreement specifically addressing intellectual property rights for a particular Project, the provisions of that agreement shall govern the relevant Project, subject to applicable law.

14. Open-Source Software and Third-Party Licenses

Great USA LLC, through its USA GREAT WEB PROS brand, may use open-source or third-party-licensed software, libraries, frameworks, plugins, and technical tools in developing Projects and providing Services.

Such components shall be subject to the following provisions:

Open-Source Software: Projects may incorporate open-source software components. These components remain subject to their original license terms, including requirements concerning notices, attribution, and disclosure of source code where applicable.

Commercial Licenses: Implementing certain features may require plugins, templates, fonts, tools, or commercial software that must be purchased or maintained under a paid license or subscription.

Identification of Costs: Where applicable, the Project Agreement shall identify which third-party licenses and subscriptions are included in the price and which must be purchased or paid for separately by the Client.

Ownership of Components: Ownership of third-party software, tools, or components does not transfer to the Client merely because such components are incorporated into the Project or because the Client has paid for Project development.

Usage Rights: The Client receives the right to use third-party components in accordance with their applicable license terms. Such components may not be used beyond the scope permitted by their licenses.

Renewals and Continued Availability: Certain licenses or subscriptions may require periodic renewal to maintain specific functionality, updates, or services. Responsibility for renewal and payment shall be determined by the Project Agreement.

Third-Party Changes: Third-party software developers and service providers may change their prices, licensing terms, functionality, or support levels, or discontinue certain products.

Compatibility and Updates: Future updates to software, operating systems, or third-party services may require technical modifications to maintain compatibility. Such work is not automatically included after delivery unless expressly provided for in the Project Agreement or a maintenance agreement.

License Compliance: Each party shall comply with the licensing requirements falling within its responsibilities. Neither party may use software or components in violation of their license terms or applicable law.

Technical Alternatives: If a third-party component becomes unavailable or unsuitable for the Project, the Company may propose a technical alternative. Any material change to functionality, cost, or timeline must be agreed upon in writing before implementation.

Great USA LLC does not guarantee the continued availability, support, or updating of any third-party software or component beyond its control.

Nevertheless, the Company remains responsible for its obligations concerning component selection, integration, and performance of the work under the Project Agreement. The use of third-party components does not relieve the Company of responsibility for any contractual breach within its control.

15. Domain Names, Hosting, and Third-Party Services

Projects provided by Great USA LLC, through its USA GREAT WEB PROS brand, may require the use of domain names, hosting services, servers, databases, cloud platforms, or other technical services provided by third parties.

These services are subject to the following provisions:

Domain Registration: The Client may register a domain name independently or request the Company's assistance in selecting, registering, or managing it, in accordance with the Project Agreement.

Domain Ownership: The registrant and the account responsible for the domain shall be identified in the Project Agreement. When a domain is intended for the Client and registered on the Client's behalf, Great USA LLC does not acquire ownership merely by assisting with its registration or management.

Hosting and Servers: The Project may operate through a hosting account owned by the Client or through hosting services provided or managed by the Company, as specified in the written agreement.

Costs and Renewals: Domains, hosting, and cloud services may require initial or recurring fees. The Project Agreement shall determine which party is responsible for payment, renewal, and subscription management.

Third-Party Services: The Project may depend on services provided by third parties, including hosting providers, email services, databases, application programming interfaces (APIs), payment systems, and other technical services.

Service Provider Terms: The use of third-party services is subject to the applicable providers' terms, conditions, and policies, including technical restrictions, usage requirements, renewal conditions, and cancellation procedures.

Service Availability: Great USA LLC does not guarantee the continuous availability of third-party services or that such services will remain free from interruptions, failures, or changes beyond the Company's control.

Account Security: The party responsible for the relevant accounts shall implement appropriate measures to protect login credentials and enable available security features, including multifactor authentication where appropriate.

Permissions and Access: The Company shall be granted the permissions necessary to perform the agreed work, while observing the principle of least privilege and protecting confidential information.

Technical Changes: Changing hosting providers, domain settings, or third-party services may require additional work or adjustments to the Project timeline, subject to the Project Agreement.

Renewal and Service Expiration: Failure to renew a domain, hosting service, or required subscription may cause a website or application to become unavailable or result in the loss of certain functionality or data, depending on the service provider's terms and the circumstances.

Transfer of Services and Accounts: Upon completion of the Project or termination of the contractual relationship, the transfer of accounts, files, access credentials, or service management shall be handled in accordance with the Project Agreement, taking into account the Client's rights, service provider terms, and applicable law.

Company-Managed Services: If Great USA LLC undertakes to provide, manage, renew, or monitor hosting services, it remains responsible for performing those obligations in accordance with the Project Agreement. Reliance on an external provider does not relieve the Company of its contractual responsibilities.

The cost of developing a website or application does not automatically include domain registration fees, hosting charges, third-party subscriptions, or their renewals unless the Project Agreement expressly provides otherwise.

Responsibilities for management, maintenance, renewals, backups, and technical support shall be determined by the agreed Services. Such responsibilities shall not be presumed to continue after the contractual term expires without a new agreement or valid renewal.

16. Accounts, Permissions, and System Access

The performance of Services provided by Great USA LLC, through its USA GREAT WEB PROS brand, may require access to accounts, systems, or technical platforms owned or used by the Client in managing the Project.

Account and access management shall be subject to the following provisions:

Access Authorization: The Client shall provide the authorizations and permissions necessary to perform the agreed work and represents that the Client has the legal right to grant such permissions.

Scope of Permissions: The Company's access permissions shall be limited to what is necessary to perform the agreed Services and shall not be used for other purposes without appropriate authorization.

Client Accounts: Accounts registered in the Client's name and owned or controlled by the Client remain subject to the Client's rights and the applicable service providers' terms. The Company does not acquire ownership merely by receiving administrative access.

Company Accounts: Where Company-owned accounts are used to provide Services to the Client, rights relating to their use, management, transfer, or termination shall be determined by the Project Agreement and the applicable service provider's terms.

Protection of Access Credentials: Both parties shall take reasonable security measures to protect passwords, access keys, secret tokens, and authentication credentials against disclosure or unauthorized use.

Secure Access Methods: Separate user accounts or secure authorization methods should be used instead of sharing primary account passwords whenever such options are available.

Multifactor Authentication: Additional security protections, including multifactor authentication, should be enabled whenever available and appropriate for the relevant account or system.

Administrative Changes: The Company may make the technical and administrative changes necessary to perform the agreed scope of work, provided that the Client's approval is obtained when a change is material or exceeds the agreed permissions.

Security Incidents: If either party becomes aware of unauthorized access or a potential compromise of access credentials used in the Project, that party shall notify the other without undue delay and cooperate in taking appropriate measures in accordance with its legal and contractual obligations.

Modification of Permissions: The Client may modify or revoke access permissions, recognizing that withdrawal of access necessary to perform the Project may affect the Company's ability to provide the Services or meet agreed deadlines.

Project Completion: Upon completion of the Services, the parties shall cooperate in revoking permissions that are no longer necessary and transferring access credentials or administrative control where such transfer is included in the Project Agreement and permitted by the applicable service providers' terms.

Confidential Information: The Company shall use information and data to which it gains access only for authorized purposes, subject to applicable confidentiality and data protection obligations.

Great USA LLC shall not use the Client's accounts, data, or granted access permissions to perform unauthorized activities or pursue purposes unrelated to the agreed Services.

The Company shall not be responsible for actions or changes made by the Client or other parties outside its control, except to the extent that liability arises from the Company's breach of its legal or contractual obligations.

17. Maintenance and Technical Support

Great USA LLC, through its USA GREAT WEB PROS brand, may provide maintenance and technical support services for websites, applications, and digital systems, in accordance with the scope, duration, and terms specified in the Project Agreement or a separate Maintenance Agreement.

These services shall be subject to the following provisions:

Scope of Maintenance: The agreement shall specify the services covered, such as resolving software malfunctions, technical updates, performance monitoring, technical assistance, and other agreed services.

Service Duration: Maintenance may be provided for a specified period, such as three months, six months, or one year, or for another period agreed upon in writing by both parties. These examples do not mean that maintenance is automatically included in every Project.

Technical Support: Where applicable, the agreement shall specify the available communication channels, support hours, and procedures for receiving, categorizing, and handling support requests.

Response Times: Any specified response or resolution times shall be binding only if expressly stated in the agreement. A response time does not necessarily constitute a deadline for resolving the issue.

Error Correction: The Company shall correct errors or nonconformities falling within its contractual responsibility, in accordance with the Project terms and any agreed warranties or corrective obligations. The Client shall not be required to purchase additional maintenance services merely to remedy an existing contractual breach.

Excluded Services: Maintenance does not automatically include developing new functionality, redesigning a website, adding pages, implementing new integrations, or changing the Project scope, unless otherwise specified in the agreement.

Third-Party Updates: Updates to operating systems, hosting environments, libraries, plugins, or external services may require additional work to maintain compatibility. The agreement shall determine whether such work is included.

External Service Failures: Services may be affected by failures involving hosting providers, internet connectivity, or third-party service providers. The Company's responsibility shall be determined by its obligations concerning the management of those services. Reliance on a third party shall not, by itself, relieve the Company of its contractual responsibilities.

Backups: Maintenance does not automatically include creating backups, storing them, or testing their restoration unless expressly provided for in the agreement. Backup responsibilities shall be defined separately.

Unauthorized Modifications: Changes made by the Client or other parties may affect the Project's stability or supportability. The work required to address the effects of such changes may be assessed and priced separately. However, this shall not relieve the Company of responsibility for its own errors or existing obligations.

Maintenance Fees: Maintenance costs, payment schedules, renewal fees, and charges for additional services shall be determined by the approved agreement.

Renewal: Maintenance services shall not renew automatically, and no new recurring fees shall be imposed except in accordance with clear renewal terms accepted by the Client and consistent with applicable law.

Expiration of Maintenance: Ongoing maintenance obligations shall end upon expiration of the agreed maintenance period unless the services are renewed or their continuation is otherwise agreed upon. This shall not affect any legal or contractual obligations that survive expiration.

Suspension of Services: Affected maintenance services may be suspended due to nonpayment, misuse, or other reasons specified in the agreement, subject to appropriate notice and applicable law.

Emergency Services: The Company does not guarantee 24-hour technical support or immediate responses to emergencies unless the agreement expressly establishes such an obligation.

Delivery or operation of a Project does not mean that Great USA LLC is obligated to provide unlimited or continuous maintenance or technical support without an agreement specifying the scope and duration of such services.

Under no circumstances shall the expiration of maintenance services, or the Client's decision not to purchase them, be interpreted as releasing the Company from its obligations concerning completed work, warranties, or Client rights established under the Project Agreement or applicable law.

18. Backups and Data Protection

Great USA LLC, through its USA GREAT WEB PROS brand, recognizes the importance of data protection and the continued operation of websites, applications, and digital systems that it develops or manages for its Clients.

Responsibilities relating to backups and data protection shall be subject to the following provisions:

Allocation of Responsibilities: The Project Agreement or Maintenance Agreement shall identify the party responsible for creating, managing, storing, and restoring backups of files, databases, and systems.

Scope of Backup Services: If backup services are included in the agreement, the covered data and systems, backup frequency, retention period, and storage location shall be specified according to the nature of the agreed services.

Restoration Testing: Creating a backup does not necessarily guarantee that all data can be restored under every circumstance. The agreement shall specify whether periodic restoration testing is included.

Client Responsibilities: The Client shall maintain the copies, files, and data for which it is responsible and shall not assume that backup services are available unless expressly provided for in the agreement.

Security Measures: The Company shall implement reasonable technical and organizational security measures within its area of responsibility, taking into account the nature of the services, relevant risks, and applicable legal and contractual obligations.

Limitations of Protection: Absolute protection against all cyberattacks, technical failures, or data loss cannot be guaranteed. The mere occurrence of a security incident shall not automatically establish that either party has breached its obligations.

Accounts and Access Permissions: Each party shall protect the accounts, login credentials, and access permissions under its control and take appropriate measures to limit unauthorized access.

Third-Party Services: Storage, backup, and security operations may rely on services provided by third parties. The Company's responsibility shall be determined by the services it has undertaken to provide or manage. Engaging an external provider shall not relieve the Company of its contractual obligations.

Security Incidents: Upon discovering a security incident affecting systems or data within the Company's responsibility, the Company shall take appropriate measures according to the nature of the incident and its legal and contractual obligations, including notifying and cooperating with the Client where required.

Personal Data: If the Services involve processing personal data relating to the Client or users of the Client's systems, the parties' respective roles and obligations shall be determined in accordance with applicable law and any appropriate data processing agreement, where necessary.

Unauthorized Modifications: Changes made by the Client or other parties may affect the integrity of data, backups, or systems. Responsibility for resulting damage shall be determined according to its actual causes and each party's obligations.

Termination or Expiration of Services: Upon completion of the Project or expiration or termination of the Maintenance Agreement, the delivery, transfer, deletion, or retention of data shall be handled in accordance with the Project Agreement and applicable law, taking into account technical limitations and service provider terms.

Data Restoration Services: Restoring data following deletion, corruption, or loss may require additional work. Responsibility for performing such work and its cost shall be determined by the agreement and the cause of the problem. Additional fees shall not be imposed merely to remedy a breach falling within the Company's responsibility.

Website or application development services do not automatically include continuous backups, ongoing security monitoring, or a guarantee that all data can be restored unless expressly provided for in the Project Agreement or Maintenance Agreement.

Nothing in this Section shall be interpreted as releasing Great USA LLC from liability for negligence, breach of its agreed data protection or backup obligations, or any liability that cannot lawfully be excluded.

19. Business Results, Performance, and Digital Marketing

Great USA LLC, through its USA GREAT WEB PROS brand, strives to provide digital solutions and professional services that help Clients strengthen their digital presence and improve their operations, in accordance with the agreed scope of work.

However, business and marketing results depend on multiple factors, some of which are beyond the Company's control.

Such results are subject to the following provisions:

Business Results: The Company does not guarantee any specific volume of sales, revenue, profits, customers, or business opportunities resulting from the development of a website, application, or digital system.

Search Engine Optimization (SEO): The Company does not guarantee any particular ranking in search engine results, first-page placement, or a specific amount of website traffic, except to the extent that the Project Agreement expressly requires specific technical deliverables.

Digital Advertising: The Company does not guarantee a particular number of clicks, conversions, or sales, or any specific return on advertising spend, because results are influenced by market conditions, competition, budgets, platform policies, and user behavior.

Technical Performance: Website and application performance may be affected by internet connection speeds, user devices, hosting services, third-party services, data volumes, and usage patterns. The Company remains obligated to meet any performance specifications or standards expressly stated in the Project Agreement.

Loading Speed: The Company does not guarantee a consistent result from website speed measurement tools or a particular performance test score unless a clear standard and specific testing conditions have been agreed upon in writing.

Website or Application Availability: The Company does not guarantee uninterrupted operation of websites or applications unless the Project Agreement, Hosting Agreement, or Maintenance Agreement establishes a specific service availability commitment.

User Experience: Designs, features, and technical improvements may help improve the user experience, but they do not guarantee any particular behavior by visitors, customers, or application users.

Third-Party Integrations: The performance or results of certain features may be affected by changes to application programming interfaces (APIs), policies, or restrictions imposed by third-party services. The Company's responsibility shall be determined by its contractual obligations.

Estimates and Projections: Any examples, forecasts, or estimates relating to business or marketing results are provided for informational guidance only and do not constitute guarantees of future results unless a written agreement establishes a specific obligation.

Client Responsibilities: Results may be affected by product and service quality, pricing, content, marketing, customer service, operational management, and other factors within the Client's responsibility.

Agreed Deliverables: The absence of a guarantee of business results does not affect the Company's obligation to deliver the work, functionality, and technical specifications it has committed to providing under the Project Agreement.

Express Warranties: If the Project Agreement includes a specific warranty or commitment relating to performance, results, or service levels, that obligation shall remain enforceable in accordance with its terms and applicable law.

The development of a website or application, or the implementation of a marketing campaign, does not constitute a guarantee of commercial success or any particular financial or marketing outcome.

Nothing in this Section shall be interpreted as relieving Great USA LLC of liability for failing to perform the Services or deliverables, or to meet the standards, expressly agreed upon in the Project Agreement.

20. Client Responsibility for Business Activities, Content, and Legal Compliance

The Client is responsible for the legality of its business activities, content, data, products, and services offered through websites, applications, or systems developed or managed by Great USA LLC under its USA GREAT WEB PROS brand, to the extent of the Client's legal and contractual responsibilities.

These responsibilities are subject to the following provisions:

Legality of Business Activities: The Client shall ensure that its business activities, products, and services comply with applicable laws, regulations, permits, and licensing requirements.

Content Accuracy: The Client is responsible for the accuracy of information, commercial claims, prices, offers, policies, and content that it provides or approves for publication.

Intellectual Property Rights: The Client shall possess the necessary rights, licenses, or permissions to use text, images, logos, trademarks, videos, and other materials supplied for the Project.

Privacy and Data Protection: The Client is responsible for its legal obligations relating to the collection, use, storage, and sharing of personal data through its Project, including providing required notices and obtaining necessary consent when required by law.

Website or Application Policies: The Client is responsible for providing and approving the privacy policies, terms and conditions, cancellation and refund policies, and other legal disclosures required for its business, unless the Project Agreement expressly includes specific services for preparing or implementing such documents.

E-Commerce and Payments: If the Project involves selling products or services or accepting payments, the Client is responsible for its obligations concerning pricing, taxes, disclosures, consumer rights, refunds, and compliance with payment service provider requirements, in accordance with applicable law.

Regulated Activities: If the Client's business is subject to special requirements, such as those applicable to healthcare, financial services, education, or other regulated industries, the Client shall identify the applicable legal and professional requirements and provide the necessary information and approvals.

Communications and Marketing: The Client is responsible for ensuring that marketing communications, emails, text messages, and advertisements it sends or approves comply with applicable laws and requirements concerning consent and opt-out mechanisms.

Accessibility: The Client shall identify any legal or contractual digital accessibility requirements applicable to its business. Responsibility for implementing the relevant features and testing shall be determined by the Project Agreement, without prejudice to either party's independent legal obligations.

Use of Systems: The Client shall use the website, application, or system lawfully and shall not use it to commit fraud, violate privacy, infringe the rights of others, or engage in any legally prohibited activity.

Post-Delivery Changes: The Client is responsible for content, modifications, and settings implemented by the Client or third parties after delivery, to the extent that such activities are within the Client's control.

Specialized Legal Review: The development of a website or application, or the provision of technical assistance with policy pages, does not constitute a guarantee of full legal compliance for the Client's business unless a written agreement establishes a specific and lawful obligation in this regard.

Company Responsibilities: Great USA LLC remains responsible for its own direct legal and contractual obligations, including the implementation of technical, security, or data protection requirements it has undertaken to fulfill. Such responsibilities are not transferred to the Client merely by virtue of this Section.

The development of a website, application, or digital system by Great USA LLC shall not constitute legal approval or endorsement of the Client's business activities, content, or commercial policies.

Where necessary, the parties shall cooperate to identify the legal and technical requirements and responsibilities specific to the Project within the Project Agreement, without relieving either party of its obligations imposed by law.

21. Training and Educational Programs

Great USA LLC, through its USA GREAT WEB PROS brand, may offer training programs, educational courses, workshops, and hands-on activities designed to develop participants' technical and professional skills.

These programs shall be subject to the following provisions:

Nature of Training: Training may cover topics such as website design and development, web and mobile applications, workflow automation, the use of digital tools and technologies, and other fields announced by the Company.

Enrollment Requirements: The Company shall specify admission requirements, any necessary prior skills, training schedules, program duration, and delivery methods in accordance with the program description and enrollment terms.

Training Content: Curricula, tools, examples, and exercises may be updated to reflect technological developments, provided that the program's stated core educational objectives are maintained.

Practical Training: Programs may include projects, applications, and hands-on exercises. The program description shall specify the nature of these activities and any participation or assessment requirements.

Participant Obligations: Participants shall attend required activities, complete assignments, follow instructions and codes of conduct, and use educational tools and resources lawfully and responsibly.

Fees and Payments: If a program requires payment, the fees, payment terms, and any additional costs shall be disclosed before enrollment. Cancellation and refund requests shall be governed by the program's published terms and applicable law.

Certificate of Completion: The Company may issue a certificate of completion or participation in accordance with program requirements. Such a certificate does not constitute academic accreditation, a professional license, or official recognition by an external organization unless expressly stated and factually accurate.

Documentation of Projects and Training Hours: Certificates of completion or training records may identify completed projects, practical and theoretical training hours, research assignments, or required activities, based on work actually performed and documented.

Training Outcomes: The Company does not guarantee that participation in a training program will result in employment, income, promotion, a particular skill level, or professional success.

Employment and Collaboration Opportunities: Participation in training or receipt of a certificate of completion does not constitute a job offer, establish an employment relationship, or obligate the Company to provide employment or paid projects.

Intellectual Property: Educational materials and content owned by or licensed to the Company remain subject to applicable intellectual property rights and licenses. Rights relating to participants' projects and work shall be determined by the program terms and any relevant written agreement.

Privacy: Participants' personal information shall be handled in accordance with the Privacy Policy and applicable legal obligations, taking into account any additional program-specific notices where necessary.

Schedule Changes or Program Cancellation: If reasonable circumstances require a program to be rescheduled or canceled, affected participants shall be notified and appropriate options for continuation, rescheduling, or refunds of amounts due shall be determined in accordance with the enrollment terms and applicable law.

Third-Party Services and Tools: Training may require the use of third-party platforms, software, or accounts. Any requirements or costs to be borne by participants shall be disclosed before enrollment when known.

The training programs offered by USA GREAT WEB PROS are intended to develop knowledge and practical experience and do not constitute a guarantee of employment, income, or professional or academic accreditation.

Nothing in this Section shall relieve Great USA LLC of its obligation to provide the advertised and agreed training content and services or affect participants' rights under applicable law.

22. Acceptable Use and Prohibited Activities

Great USA LLC, through its USA GREAT WEB PROS brand, is committed to providing digital services within a lawful and professional framework that respects the rights of Clients, users, and other parties.

Anyone using the Company's Website, Services, or systems managed on behalf of Clients must comply with applicable laws, terms of use, and the permissions granted to them.

The following acceptable use provisions shall apply:

Lawful Use: The Company's Website and Services may not be used to engage in unlawful activities, facilitate fraud or deception, or violate the rights of others.

Unauthorized Access: Attempting to access accounts, servers, databases, or systems without authorization, or circumventing established permissions or security restrictions, is prohibited.

Malicious Software: Uploading, distributing, or executing viruses, malware, or code intended to damage or disrupt systems or steal information is prohibited.

Service Disruption: Intentionally interfering with the operation of the Website, systems, or networks is prohibited, including conducting denial-of-service attacks, submitting harmful automated requests, or consuming resources without authorization.

Privacy Violations: Collecting, accessing, using, or disclosing personal information in violation of applicable law or beyond granted permissions is prohibited.

Intellectual Property Rights: Using the Company's Services to publish, distribute, or exploit materials that infringe copyrights, trademarks, trade secrets, or other intellectual property rights is prohibited.

Spam and Abusive Practices: Using systems or Services managed by the Company to send unsolicited communications, conduct unlawful outreach campaigns, impersonate others, or mislead recipients is prohibited.

Prohibited Content: Using the Company's Services to publish unlawful content, unlawful threats, exploitative material, or content that violates the rights of others is prohibited under applicable law.

Misuse of Technical Tools: Using automation tools, integrations, or application programming interfaces (APIs) in a manner that exceeds granted permissions or violates service provider terms or applicable laws is prohibited.

Security Testing: Penetration testing or security scanning that may affect the Company's systems or systems it manages may not be conducted without appropriate prior authorization, without restricting rights protected by law.

Misleading Information: Submitting forged information or documents, or impersonating an individual or organization to obtain Services or gain unauthorized access to systems or accounts, is prohibited.

Use of Client Systems: When the Company manages a system on behalf of a Client, the Client remains responsible for its use of the system and the content under its control. The Company's authority to intervene or administer the system shall be limited to what is permitted by the Project Agreement and applicable law.

Reporting Violations: The Company may receive and investigate reports concerning misuse of its Services or systems and take appropriate action based on the nature of the violation and the authority available to it.

Protective Measures: The Company may restrict access, suspend affected Services, or implement proportionate security measures when reasonable indications of unlawful use or a serious security threat exist, while providing notice when appropriate and legally and practically feasible.

Termination of Services: Serious or repeated violations may result in termination of Services or the contractual relationship in accordance with the Project Agreement and applicable law, without prejudice to either party's accrued rights and obligations.

Protection of Legal Rights: These rules shall not be interpreted as prohibiting lawful uses, authorized security research, or the exercise of rights protected by law.

The USA GREAT WEB PROS Website, its Services, and systems managed by the Company may not be used for unlawful or harmful activities or in ways that exceed granted permissions and authorizations.

Great USA LLC reserves the right to take appropriate legal and technical measures to protect its Services and Clients, provided that such measures remain proportionate and do not exceed its legal or contractual authority.

23. Artificial Intelligence, Workflow Automation, and Technical Integrations

Great USA LLC, through its USA GREAT WEB PROS brand, may provide services utilizing artificial intelligence, workflow automation, and integrations between digital systems and platforms to help Clients improve operational processes, reduce repetitive tasks, and enhance digital services.

These services shall be subject to the following provisions:

Nature of Services: Services may include developing intelligent tools, digital assistants, automated response systems, data processing solutions, application integrations, or automated operational workflows, in accordance with the agreed Project scope.

Scope of Work: The Project Agreement shall specify the required functionality, connected systems, data to be used, necessary permissions, and known technical and operational limitations.

Nature of AI-Generated Outputs: Artificial intelligence systems may generate information, recommendations, classifications, or content that is inaccurate, incomplete, or unsuitable for certain purposes. The Company does not guarantee the accuracy of all outputs in every circumstance.

Human Review: The Client is responsible for determining the appropriate level of human review before relying on system outputs in decisions or operations, particularly those involving financial, legal, or medical information or decisions that may materially affect individuals' rights.

Automated Actions: Once activated, automated systems may perform actions without direct human intervention. Authorized actions, execution limits, and required approvals must be defined according to the nature of the system and the Project Agreement.

Sensitive Operations: No system shall be presumed authorized to execute payments, delete data, send legally binding communications, modify permissions, or perform other high-impact actions except within the scope of express authorization and agreed safeguards.

Input Data: The Client shall ensure that it possesses the necessary rights and permissions to use the data, documents, and content submitted for processing through artificial intelligence or automation systems.

Personal and Confidential Data: Both parties shall comply with applicable legal and contractual requirements governing the processing of personal data and confidential information. Client data shall not be used for purposes independent of the authorized Services without an appropriate legal or contractual basis.

Third-Party Services: Solutions may rely on artificial intelligence models, application programming interfaces (APIs), or automation platforms provided by third parties. Such services are subject to their providers' terms, policies, and technical limitations.

Operating Costs: The use of certain models, APIs, or platforms may incur fees based on consumption, request volume, data volume, or subscriptions. The Project Agreement shall determine responsibility for these costs and the applicable approval procedures.

Changes to Services and Models: Third-party providers may modify their models, pricing, usage limits, functionality, or terms of service, potentially affecting the performance, compatibility, or cost of the solutions.

Testing and Verification: The Company shall perform the technical testing and verification expressly agreed upon within the Project scope. Successful completion of testing does not guarantee that the system will be free from all errors or unexpected results under every circumstance.

Security and Permissions: Permissions granted to integrations and automated systems must be proportionate to the authorized tasks, with each party implementing the security controls falling within its responsibilities under the agreement and applicable law.

Ongoing Monitoring: Development Services do not automatically include continuous monitoring of intelligent systems, reviewing their outputs, modifying their instructions, or updating their models after delivery unless expressly provided for in the Project Agreement or Maintenance Agreement.

Responsibility for Use: The Client is responsible for business and operational decisions made in reliance on system outputs, to the extent of the Client's control and obligations. This does not relieve the Company of responsibility for technical errors or failure to comply with the specifications or safeguards it has undertaken to implement.

Intellectual Property Rights in Outputs: Rights to use or own software deliverables and content generated using artificial intelligence technologies are subject to the Project Agreement, applicable laws, and the terms of the relevant technology providers. The Company does not presume the existence of exclusive rights in outputs that applicable laws or licenses do not permit to be protected or transferred.

Legal Compliance: Each party shall comply with the legal requirements applicable to its role in developing, operating, or using artificial intelligence and automation systems, including any applicable disclosure, privacy, or automated decision-making requirements.

Changes and Future Development: Modifying workflows, adding integrations, changing artificial intelligence models, or expanding system permissions may require additional work. Such work shall be subject to the agreed Project scope change procedures.

Artificial intelligence and workflow automation technologies are tools intended to assist with tasks and improve operations. They do not guarantee the accuracy of all results or their suitability for decision-making without appropriate review.

In all circumstances, Great USA LLC remains responsible for implementing the functionality, safeguards, and specifications to which it has expressly committed. Nothing in this Section shall be interpreted as excluding responsibilities imposed by the Project Agreement or applicable law.

24. Mobile Applications and App Stores

Great USA LLC, through its USA GREAT WEB PROS brand, may provide design, development, and testing services for mobile applications, including applications intended for Android and iOS operating systems, and assistance with preparing such applications for publication through app stores or authorized distribution channels.

These services shall be subject to the following provisions:

Application Development Scope: The Project Agreement shall identify the targeted operating systems, required functionality, designs, integrations, devices or operating system versions covered by testing, and any additional technical requirements.

Developer Accounts: Publishing an application may require establishing a developer account with Apple, Google, or another provider. The Project Agreement shall determine which party is responsible for creating, owning, managing, and paying the fees associated with such an account.

Ownership of Publishing Accounts: Where appropriate and available, the developer account for a commercial application should be registered in the name of the Client or the entity that owns the application. The Company's preparation or submission of an application to an app store does not automatically transfer ownership of the developer account to either party.

App Store Fees: App stores may impose registration fees, recurring subscription charges, commissions, or other fees. These costs are not automatically included in the development price unless expressly stated in the agreement.

Publication Requirements: The Client shall provide the information, documentation, and authorizations necessary for publication, including business information, privacy policies, content ratings, contact information, and disclosures required according to the nature of the application.

App Store Review: Applications are subject to the policies, requirements, and review procedures of the respective app store operators. Great USA LLC has no authority to control decisions to approve, reject, or remove applications.

No Guarantee of Approval: The Company does not guarantee acceptance of an application by any app store or its publication within a specified period, except with respect to the work and procedures the Company has expressly undertaken within the Project scope.

Addressing Review Feedback: If an app store requires modifications before publication, the parties shall determine whether those modifications fall within the agreed Project scope or require additional work, taking into account the Company's responsibility to remedy any nonconformity falling within its original obligations.

Changes to App Store Policies: Apple, Google, or other providers may modify publication terms, security or technical requirements, privacy policies, or payment policies. Such changes may require updates to the application or modifications to certain features.

Device Compatibility: The application shall be developed and tested according to the devices and operating system versions specified in the Project Agreement. Compatibility with every existing or future device or operating system version shall not be presumed or guaranteed.

Operating System Updates: Future Android or iOS updates may affect application functionality or compatibility. Development Services do not automatically include unlimited updates after delivery unless ongoing maintenance or support has been agreed upon.

Permissions and Data: Both parties shall comply with applicable requirements concerning the collection and processing of user data and the use of device permissions, including camera, location, notifications, and contacts, in accordance with their respective roles and legal and contractual obligations.

In-App Purchases and Subscriptions: If the application includes payments, purchases, or digital subscriptions, the applicable payment rules, commissions, disclosures, app store requirements, and laws must be observed. Responsibilities for implementation and management shall be specified in the Project Agreement.

Third-Party Services: The application may depend on services such as push notifications, maps, databases, authentication, or payment gateways. Such services are subject to their providers' terms, costs, and technical limitations.

Publication and Delivery: The Project Agreement shall specify whether the Services include delivery of application files or source code, configuration of publishing accounts, submission to app stores, monitoring the review process, or publishing updates, in accordance with the agreed rights and obligations.

Application Rejection or Removal: If an app store rejects an application, removes it, or restricts its functionality for reasons relating to its policies or independent decisions, the parties' responsibilities shall be determined according to the reason for the decision and the agreed scope of work. This shall not relieve the Company of responsibility for any violation or error falling within its obligations.

Transfer of Applications or Accounts: Upon termination of the contractual relationship, the parties shall cooperate in transferring application management, access permissions, or digital ownership where such transfer has been agreed upon and is permitted under the applicable app store rules and the rights of the parties concerned.

Continued Publication: Initial publication of an application does not guarantee its permanent availability in app stores or continued compliance with future publication requirements.

Great USA LLC shall perform the agreed development, preparation, and publication services for mobile applications. However, the Company does not guarantee that applications will be accepted or remain available in Apple, Google, or other app stores because final publication decisions are controlled by the respective app store operators.

Nothing in this Section shall be interpreted as relieving the Company of responsibility for software errors, failure to meet agreed specifications, or failure to perform publication procedures expressly undertaken in the Project Agreement.

25. Project Cancellation and Refund Policy

Great USA LLC, through its USA GREAT WEB PROS brand, governs the cancellation of projects and services and the refund of payments in a manner that takes into account the nature of customized digital services, work already performed, costs incurred or committed to, and the rights of both parties under the Project Agreement and applicable law.

Cancellations and refunds shall be subject to the following provisions:

Cancellation Request: The Client may request cancellation of a Project or Service by submitting written notice to the Company through its approved communication channels, identifying the Project or Service to be canceled.

No Cancellation Fees: The Company does not charge any fee for cancellation itself. Any settlement upon cancellation is limited to the value of work performed and external costs approved in advance by the Client that cannot be recovered, as set out in this Section.

Effective Date of Cancellation: The effective date of cancellation shall be determined in accordance with the Project Agreement and any agreed notice periods. In the absence of a specific provision, the parties shall cooperate to establish an appropriate date for discontinuing work and settling outstanding obligations, while respecting each party's legal rights.

Cancellation Before Work Begins: If the Client requests cancellation before any actual work has commenced, the Company shall refund the amounts paid, less any external costs approved in advance by the Client that cannot be recovered. Holding the requirements meeting, or sending any work to the Client for review, constitutes the commencement of work.

Cancellation After Work Begins: If the Client requests cancellation after work has commenced, the Company is entitled to the value of the work performed up to the cancellation date, based on the project stages and valuation method set out in the Project Work Order, plus external costs approved in advance by the Client that cannot be recovered.

Work Sent for Review: The Company sends each part of the work to the Client for review before continuing. Any work sent to the Client for review counts as work performed for purposes of calculating the settlement, whether or not the Client approved it, unless the Client reported in writing, within the agreed review period, a material defect or a nonconformity with the approved specifications that the Company has not corrected.

First Payment: The first payment is not automatically nonrefundable. It is applied first to the value of the work performed, including the requirements analysis stage once its meeting summary has been approved.

Completed Milestones: Where a Project is divided into milestones, completed or approved milestones, work in progress, and the payment and delivery terms associated with each milestone shall be taken into account when calculating the financial settlement.

Third-Party Costs: Nonrefundable expenses may include domain registration, hosting, licenses, subscriptions, or third-party services purchased or committed to for the Project, provided that the Client approved such expenses in advance and they are genuinely nonrefundable.

Cancellation by the Company: If the Company cancels a Project or discontinues its performance for reasons unrelated to a breach by the Client, payments and work performed shall be settled in accordance with the agreement and applicable law, taking into account any amounts or compensation owed to the Client because of the failure to perform agreed obligations.

Breach of Project Obligations: If a cancellation request results from a material breach by either party, the rights of termination, refund, and compensation shall be determined by the Project Agreement and applicable law, including any right to notice or an opportunity to cure the breach before termination.

Client Delays or Failure to Cooperate: If the Project cannot continue because the Client fails to provide required information, approvals, materials, or access permissions, the agreed provisions governing delays, suspension, or termination shall apply. Such circumstances shall not automatically result in forfeiture of all payments.

Recurring Services: Maintenance, technical support, hosting, ongoing management, and other recurring services shall be subject to their respective cancellation and renewal terms. Eligibility for refunds covering unused periods shall be determined by the agreement and applicable law.

Training Programs: Cancellation requests relating to courses and training programs shall be governed by the enrollment terms disclosed before payment, taking into account the cancellation date, services already provided, and participants' legal rights.

Settlement and Balance Due: The Company shall determine the amounts owed and the basis for their calculation and communicate them to the Client in a settlement statement. Amounts owed are deducted from the amounts the Client has paid. If the amounts paid exceed the amounts owed, the Company shall refund the difference within thirty (30) days after the settlement is completed. If the amounts owed exceed the amounts paid, the Client shall pay the difference within seven (7) days after receiving the settlement statement.

Refund Method: Refunds due shall be issued through the original payment method whenever possible and appropriate, or through another method agreed upon by the parties, subject to applicable legal requirements and banking procedures.

Financial Disputes: If either party disputes an amount due or a cancellation settlement, the parties shall seek to review invoices, work performed, expenses, and relevant documentation to determine the amounts payable, without restricting either party's right to pursue legally available dispute resolution procedures.

Delivery of Work Upon Cancellation: The Client's right to receive files, deliverables, and work completed up to the cancellation date shall be determined by the Project Agreement and the provisions governing intellectual property and outstanding payments. Ownership of designs and code transfers to the Client only after full payment, subject to applicable legal obligations.

Non-Waiver of Rights: No cancellation or refund provision shall be interpreted as a waiver of consumer rights or other rights that cannot lawfully be waived or restricted.

Priority of Specific Agreements: If the Project Agreement or enrollment or subscription terms contain specific cancellation and refund provisions, those provisions shall govern the relevant Service to the extent that they do not conflict with applicable law.

Great USA LLC does not guarantee a full refund of all payments when a Project is canceled after work has commenced, nor does it automatically classify all payments as nonrefundable. The financial settlement shall be determined according to work performed, outstanding obligations, the agreement's terms, and applicable law.

This Section shall be read together with the Cancellation & Refund Policy published on the Website and the Client's specific Project Agreement. In the event of a conflict, priority shall be given to the specific Project Agreement and any mandatory provisions of applicable law.

26. Suspension of Services and Termination of the Contractual Relationship

Great USA LLC, through its USA GREAT WEB PROS brand, reserves the right to suspend certain Services or terminate the contractual relationship in circumstances permitted by the Project Agreement or applicable law, while respecting the Client's rights and the parties' existing obligations.

The Client may also request termination of Services in accordance with the agreed terms.

Suspension and termination procedures shall be subject to the following provisions:

Grounds for Suspension: The Company may temporarily suspend affected Services in cases involving nonpayment of amounts due, failure to provide essential implementation requirements, unauthorized use, serious security risks, or other legitimate grounds specified in the Project Agreement.

Advance Notice: Where appropriate and feasible, the Company shall endeavor to notify the Client of the reason for suspension and the actions required to resume the Service before taking such action, subject to agreed notice periods and legal requirements.

Urgent Circumstances: Immediate and proportionate protective measures may be taken where there is a serious security risk, unlawful use, or a direct threat to systems or data. The Client shall be informed of the action and its reasons as soon as reasonably appropriate, unless prohibited by law.

Scope of Suspension: To the extent reasonably possible, suspension shall be limited to the Services or functionality affected by the issue, avoiding disruption of unrelated Services without legitimate justification.

Resolution of the Grounds for Suspension: If the grounds for suspension are resolved and the Client fulfills the required obligations, the Company shall cooperate with the Client to resume Services in accordance with the Project Agreement, explaining any technical or scheduling consequences resulting from the interruption.

Nonpayment: Work or Services that the agreement permits to be suspended due to late payment may be suspended, subject to applicable notice requirements and Section 8 of these Terms, without imposing fees or penalties that have not been agreed upon or are not legally permitted.

Material Breach: Either party may terminate the Project Agreement if the other party materially breaches its obligations, subject to applicable notice procedures and any opportunity to cure the breach required by the agreement or applicable law.

Termination at the Client's Request: The Client may request termination of the Project or Services in accordance with the Project Agreement and the Cancellation & Refund Policy, subject to settlement of work performed, outstanding amounts, and rights relating to deliverables.

Termination by the Company: The Company may terminate the contractual relationship for legitimate reasons, such as an uncured material breach, unlawful use of Services, or continuing circumstances that make performance reasonably impracticable, in accordance with the agreement and applicable law.

Expiration of the Term: Fixed-term Services shall expire at the end of the agreed period unless renewed or extended under clear terms accepted by both parties.

Projects in Progress: Upon termination of an incomplete Project, the status of work performed, approved milestones, outstanding payments, and deliverables eligible for delivery shall be determined in accordance with the Project Agreement and the cancellation and refund provisions.

Delivery of Files and Deliverables: The Company shall cooperate with the Client in delivering files, deliverables, and materials that the Client is entitled to receive, in accordance with intellectual property, delivery, outstanding payment, and applicable legal requirements.

Accounts and Access Permissions: Upon termination of the relationship, the parties shall cooperate to revoke access permissions that are no longer necessary or transfer management and accounts that the Client is entitled to control, in accordance with the Project Agreement and service provider terms.

Data and Backups: Project data and backups shall be handled upon termination in accordance with the Project Agreement, Privacy Policy, and applicable legal obligations, including requirements for delivery, retention, or deletion where applicable.

Third-Party Services: The Client may remain responsible for domain registration, hosting, licenses, or third-party subscription fees falling within the Client's responsibility after the Company's Services have ended, in accordance with the providers' terms and relevant agreements.

No Unauthorized Interference with Client Property: This Section does not grant the Company the right to delete Client data, destroy the Client's work, seize the Client's accounts, or disable systems independently owned or controlled by the Client merely because of a financial or contractual dispute, beyond what is permitted by the agreement and applicable law.

Financial Settlement: Suspension of Services or termination of the relationship shall not automatically extinguish outstanding amounts or entitle the Company to all remaining payments. Settlement shall be determined by work performed, the agreement's terms, the Cancellation & Refund Policy, and applicable law.

Survival of Certain Obligations: Provisions that by their nature are intended to survive termination shall remain effective to the appropriate extent, including confidentiality, intellectual property, outstanding payments, data protection, dispute resolution, and limitations of liability, in accordance with applicable law.

Non-Waiver of Rights: Suspension or termination shall not be interpreted as a waiver by either party of legal or contractual rights or claims arising before the relationship ended.

The purpose of suspending Services is to address circumstances that obstruct performance or threaten the security of systems. Termination of the contractual relationship shall be governed by clear procedures that protect the rights of both parties and shall not grant the Company unlimited authority over the Client's digital property or data.

In all circumstances, Great USA LLC shall exercise its suspension and termination rights lawfully and proportionately, taking into account its contractual obligations and the Client's rights under the Project Agreement and applicable law.

27. Disclaimers and Warranties

Great USA LLC, through its USA GREAT WEB PROS brand, endeavors to provide digital and professional services in accordance with the specifications, standards, and obligations set forth in the Project Agreement.

However, the nature of technical services and their potential dependence on the Internet, external systems, devices, and platforms impose certain practical limitations that must be clarified.

The following provisions apply to the extent permitted by applicable law and without prejudice to any express warranties or obligations undertaken by the Company:

Company Website: The USA GREAT WEB PROS Website, its informational content, and its generally available functionality are provided on an "AS IS" and "AS AVAILABLE" basis, to the extent permitted by law, without prejudice to legal obligations concerning security, privacy, and consumer protection.

Distinction Between the Website and Contracted Services: The "AS IS" disclaimer shall not operate to eliminate the Company's obligation to perform a paid Project or deliver functionality, specifications, or deliverables expressly promised in the Project Agreement.

Express Warranties: If the Project Agreement contains a specific warranty concerning workmanship, error correction, performance, compatibility, or the duration of support, the Company shall honor that warranty in accordance with its terms, duration, and applicable law.

Unspecified Warranties: To the maximum extent permitted by law, the Company makes no additional warranties beyond those expressly stated or required by law concerning fitness for a particular commercial purpose, achievement of specific results, or the absence of all errors from every system.

Website Availability: The Company does not warrant that its Website will be available at all times without interruption, delay, or malfunction, while remaining responsible for any legal or contractual obligations concerning service availability.

Technical Errors: It is not possible to guarantee that every website, application, or system will remain free from all software errors or future malfunctions. Nevertheless, the Company remains responsible for correcting errors covered by its agreed obligations or applicable warranties.

Information Security: Absolute protection against all cyberattacks, unauthorized access attempts, or data loss cannot be guaranteed. This does not relieve the Company of its duty to implement security measures required by law or undertaken by contract.

Published Information: Website pages may contain general information, examples, or estimates concerning services, technologies, prices, or implementation periods. Such information does not constitute a specific contractual commitment unless incorporated into a binding proposal or agreement, without prejudice to laws prohibiting misleading commercial information.

Business Results: The Company does not guarantee that developing a website, application, or digital system will generate specific sales, profits, traffic, customers, or marketing results unless the Project Agreement establishes a lawful and express obligation to that effect.

Third-Party Services: The Company does not guarantee the continued availability of services provided by third parties, including hosting, domain names, APIs, app stores, and payment gateways. The Company remains responsible for any selection, configuration, management, or monitoring obligations it has undertaken in the Project Agreement.

Future Changes: Updates to browsers, operating systems, platforms, software libraries, and devices may affect the compatibility of certain functionality. Development fees shall not be presumed to include all future updates unless the agreement provides otherwise.

Artificial Intelligence Outputs: Outputs generated by artificial intelligence technologies may contain inaccurate or incomplete information. Their intended use and the need for review must be considered, without relieving the Company of responsibility for the safeguards and functionality it has undertaken to implement.

Client Decisions: The Client is responsible for business, administrative, and operational decisions within its authority and control, including reliance on information or projections for which the Company has provided no express warranty, without prejudice to the Company's responsibility for misleading information or breach of its obligations.

External Content and Links: The Company's Website may contain links to independent websites or platforms. Providing such links does not constitute an endorsement of all their content or policies or a guarantee of their services unless expressly stated otherwise.

Professional Advice: General technical or commercial information published on the Website does not constitute specialized legal, financial, tax, or professional advice and is not a substitute for consulting a qualified professional when the circumstances require it.

No Exclusion of Legal Liability: Nothing in this Section is intended to exclude or limit liability for fraud, intentional unlawful misconduct, or any other liability that cannot be excluded or limited under applicable law.

Priority of the Project Agreement: Where the Project Agreement establishes a specific warranty, quality standard, service level, or technical obligation, that provision shall prevail over any conflicting general disclaimer, subject to applicable law.

Great USA LLC provides its Services in accordance with its agreed obligations but does not guarantee completely uninterrupted operation, specific business results, or the uninterrupted availability of third-party services. Disclaimers shall not be used to eliminate Project warranties or rights protected by law.

This Section shall be read together with the provisions concerning Scope of Work, Maintenance, Data Protection, and Business Results, and with any specific warranties contained in the Project Agreement.

28. Limitation of Liability and Indemnification

Great USA LLC, through its USA GREAT WEB PROS brand, governs its responsibilities toward Clients and users of its Website according to the nature of the Services provided, the obligations established in the Project Agreement, and applicable laws.

This Section is intended to establish clear and reasonable limits on financial and legal liability without prejudice to rights or warranties that cannot be excluded or restricted by law.

Liability and indemnification shall be subject to the following provisions:

Responsibility for Performance of Services: The Company remains responsible for performing the Services and delivering the deliverables and specifications expressly undertaken in the Project Agreement, and for any breach giving rise to a legal or contractual right of the Client.

Direct Damages: If a breach by the Company is established to have directly caused compensable harm, its liability shall be determined in accordance with the Project Agreement and applicable law, subject to the lawful limitations of liability contained in this Section.

Indirect Damages: To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, special, or consequential damages, including loss of anticipated profits, business opportunities, reputation, or future revenue, unless the Project Agreement or applicable law provides otherwise.

Business Results: The Company shall not be liable solely because a Project fails to generate anticipated sales, profits, traffic, or marketing results, unless there has been a breach of a specific obligation, an express warranty, or a legal duty giving rise to a right to compensation.

Maximum Liability: To the maximum extent permitted by law, and except where liability cannot lawfully be limited, the Company's aggregate financial liability arising from a particular Project shall not exceed the total amounts actually paid by the Client to the Company for that Project, unless the Project Agreement establishes a different limit.

Identification of the Relevant Project: In applying the liability cap, only payments relating to the Project or Service giving rise to the claim shall be considered, rather than the total amounts paid by the Client for other unrelated Projects or Services.

Multiple Claims: Where legally enforceable, the liability cap shall apply to the aggregate of all claims arising from the same Project and shall not automatically increase because multiple claims or legal theories arise from the same underlying circumstances.

Third-Party Services: The Company shall not be liable for independent acts of third-party service providers outside its control and obligations. However, it remains responsible for any breach of its duties relating to the selection, configuration, management, or monitoring of such services when those activities fall within its agreed responsibilities.

Actions of the Client and Other Parties: The Company shall not be liable for damages resulting from actions of the Client or other parties outside its control, except to the extent that the Company's actions or breach legally contributed to the harm.

Data Loss and Security Incidents: Liability for data loss or security incidents shall be determined according to the cause of the incident, each party's obligations concerning security, backups, and data protection, and any legal requirements that cannot be excluded or limited.

Duty to Mitigate Damages: Each party shall take reasonable and appropriate measures to mitigate avoidable damages after becoming aware of the problem, in accordance with applicable law.

Third-Party Claims: If a third-party claim arises from unlawful content supplied by the Client, materials for which the Client lacks the necessary usage rights, or unauthorized use of the Services, the Client shall bear responsibility to the extent established by law and the Project Agreement.

Indemnification of the Company Against Third-Party Claims: To the extent permitted by law, the Client agrees to indemnify Great USA LLC against losses, costs, and reasonable legal expenses arising from third-party claims resulting from the Client's breach of its legal or contractual obligations, provided that an appropriate causal connection exists between the breach and the claim, and that such losses do not result from the Company's fault or breach to the extent for which the Company is responsible.

Indemnification Claim Procedures: A party seeking indemnification shall notify the other party of the claim within a reasonable period and provide an appropriate opportunity to cooperate in its defense or settlement. No settlement may be entered into that imposes an obligation on the other party without that party's consent where such consent is required by law or contract.

No Indemnification for the Company's Own Acts: The Client shall not be required to indemnify the Company for damages or claims to the extent they arise from the Company's negligence, violation of law, breach of obligations, or other acts for which the Company is legally responsible.

Exceptions to Limitations of Liability: The limitations of liability contained in this Section shall not apply where the law prohibits limiting or excluding liability, including liability for fraud, intentional unlawful misconduct, or any other liability that the law requires to remain unrestricted.

Specific Agreements: The Project Agreement may contain different provisions concerning limitations of liability, indemnification, or allocation of risk. Such provisions shall take precedence to the extent permitted by law.

Legal Rights: Nothing in this Section shall be interpreted as a waiver of consumer rights or mandatory legal rights, or as preventing either party from exercising its lawful right to seek compensation or pursue remedies before the appropriate authorities.

To the maximum extent permitted by law, Great USA LLC's aggregate financial liability for a particular Project shall be limited to the total amounts actually paid for that Project, while all applicable legal exceptions and obligations that cannot be limited shall remain in effect.

This Section shall be read together with the provisions concerning Disclaimers and Warranties, Data Protection, Project Cancellation, and any specific agreement governing liability for the relevant Project.

29. Force Majeure and Events Beyond Reasonable Control

Great USA LLC, operating under its USA GREAT WEB PROS brand, and the Client shall not be held responsible for a delay or failure to perform contractual obligations to the extent that such delay or failure is directly caused by an event beyond the affected party's reasonable control, subject to the Project Agreement and applicable law.

The following provisions shall apply:

Definition of Force Majeure: A force majeure event may include natural disasters, hurricanes, floods, fires, earthquakes, wars, acts of terrorism, civil disturbances, governmental restrictions, widespread infrastructure failures, or other extraordinary events beyond the affected party's reasonable control.

Direct Impact: An event shall qualify as force majeure only to the extent that it directly prevents or materially delays the performance of an affected contractual obligation.

Notice: The affected party shall notify the other party within a reasonable period after becoming aware of the event, describing its nature, expected impact, and anticipated duration, to the extent reasonably possible.

Mitigation: The affected party shall make reasonable efforts to reduce the effects of the event and resume performance as soon as reasonably practicable.

Temporary Suspension: Obligations directly affected by a qualifying event may be suspended for the duration of the event, to the extent permitted by the Project Agreement and applicable law.

Unaffected Obligations: Obligations that can reasonably be performed despite the event shall remain in effect unless otherwise agreed.

Payment Obligations: A force majeure event shall not automatically cancel payment obligations for Services already performed or amounts that became due before the event, subject to applicable law and the Project Agreement.

Third-Party Infrastructure: Widespread interruptions affecting electricity, internet connectivity, telecommunications, cloud infrastructure, or external service providers may qualify where they satisfy the requirements of this Section.

Ordinary Technical Problems: Routine equipment failures, foreseeable operational difficulties, insufficient staffing, or ordinary business challenges shall not automatically constitute force majeure.

Financial Hardship: An increase in costs, reduced profitability, or ordinary financial difficulty shall not, by itself, constitute a force majeure event.

Extended Events: If a qualifying event continues for a period that materially prevents completion of the Project, the parties shall discuss reasonable adjustments, suspension, or termination in accordance with the Project Agreement and applicable law.

Termination and Settlement: If termination becomes necessary, the parties shall settle amounts due for completed work, authorized expenses, and other enforceable obligations in accordance with the Project Agreement.

No Automatic Release from Liability: A party may not invoke force majeure to excuse a breach that occurred before the event or a failure unrelated to the event.

Nothing in this Section shall eliminate rights or remedies that cannot lawfully be waived or restricted.

30. Governing Law and Dispute Resolution

Great USA LLC is a limited liability company registered in the State of Florida, United States of America, and provides its Services through its USA GREAT WEB PROS brand.

This Section establishes the law governing these Terms and Conditions and the procedures applicable when a dispute arises between the Company and a Client or user of the Website. It is intended to provide reasonable opportunities for amicable resolution before legal proceedings are initiated.

Disputes shall be subject to the following provisions:

Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without giving effect to conflict-of-laws principles that would result in the application of another state's laws, to the extent permitted by applicable law.

Mandatory Laws: The selection of Florida law shall not exclude any mandatory rights, warranties, or legal protections applicable to a Client or user that cannot lawfully be waived.

Initial Communication: If a dispute arises concerning the Website, Services, or a Project Agreement, the affected party is encouraged to contact the other party and explain the nature of the issue and relevant claims before initiating legal proceedings, where appropriate.

Notice of Dispute: Notices concerning disputes may be sent to the Company's legal email address at legal@usagreatwebpros.com, identifying the relevant Project or Service and providing a description of the issue and any available supporting documentation.

Attempt at Amicable Resolution: The parties shall endeavor in good faith to discuss the dispute and seek an amicable resolution within a reasonable period, without delaying the exercise of urgent legal rights or causing any applicable statute of limitations or mandatory legal deadline to expire.

Amicable Resolution Not Mandatory: An attempt at amicable resolution shall not constitute a prerequisite preventing either party from seeking relief before a court or competent authority where permitted by law, unless a separate agreement establishes a valid and enforceable pre-litigation procedure.

Jurisdiction: Subject to mandatory laws and applicable jurisdictional requirements, the parties agree to submit disputes arising from these Terms to courts of competent jurisdiction in the State of Florida, unless the Project Agreement establishes another valid and enforceable dispute resolution mechanism.

Venue: The appropriate venue within the State of Florida shall be determined in accordance with applicable legal requirements and any valid written agreement between the parties. No particular court shall be presumed to have jurisdiction solely because the Company maintains its principal place of business within the state.

Clients Outside Florida: If a Client resides or operates in another U.S. state or outside the United States, any mandatory legal provisions applicable to the relationship shall be respected, including consumer protection and jurisdictional requirements where applicable.

Arbitration: These Terms do not automatically impose mandatory arbitration on all Clients. Arbitration or mediation may be agreed upon in a separate Project Agreement, provided that its terms are clear and legally enforceable.

Small Claims Court: Nothing in this Section prevents either party from bringing a claim before a court of competent small claims jurisdiction when permitted by the nature and amount of the claim and applicable jurisdictional rules.

Emergency Relief: Either party may seek emergency judicial relief when legally available, including in matters involving unauthorized system access, intellectual property infringement, disclosure of confidential information, or serious threats to data.

Costs and Attorneys' Fees: Each party shall bear its own costs and legal fees unless otherwise provided by a valid written agreement, applicable law, or court order.

Evidence and Records: Project Agreements, correspondence, invoices, approval records, delivery records, and other relevant documents may be presented as evidence, subject to applicable rules of evidence and legal procedure.

Language of Documents: If these Terms are available in multiple languages, the controlling version in the event of a conflict shall be determined by the governing-language provisions of the agreement or final Terms, without prejudice to applicable legal requirements concerning language or disclosure.

Specific Agreements: If a Project Agreement contains specific provisions concerning governing law, jurisdiction, or dispute resolution, those provisions shall take precedence over the general provisions of this Section, to the extent permitted by law.

Non-Waiver of Rights: Nothing in this Section shall be interpreted as preventing a Client from filing a complaint with a competent governmental or regulatory authority or exercising any legal right that cannot lawfully be waived.

Survival of Dispute Resolution Provisions: The dispute resolution provisions shall continue to apply, to the extent legally appropriate, to claims arising from the contractual relationship even after the Project has ended or use of the Services has ceased.

As a general rule, these Terms and Conditions shall be governed by the laws of the State of Florida, while allowing for amicable resolution and respecting both parties' rights to seek relief before courts of competent jurisdiction in accordance with applicable law.

Nothing in this Section shall be interpreted as granting the Company unilateral authority to determine the outcome of a dispute or preventing the Client from exercising legal rights that cannot lawfully be restricted.

31. Severability and Non-Waiver of Rights

Great USA LLC, through its USA GREAT WEB PROS brand, seeks to ensure that these Terms and Conditions are clear and enforceable in accordance with applicable laws, while preserving the legitimate rights and obligations of the Company, its Clients, and Website users.

No Automatic Rewriting of Obligations: This Section shall not be interpreted as authorizing the Company to unilaterally modify invalid provisions or impose new obligations on the Client. Any remedy or amendment shall be subject to applicable law and any necessary agreement between the parties.

Material Provisions: If an unenforceable provision constitutes a material element of the contractual relationship, and its exclusion fundamentally changes the nature of the agreement or the balance of obligations between the parties, the consequences shall be determined in accordance with the Project Agreement and applicable law.

No Waiver Through Delay: A delay by the Company or the Client in exercising a legal or contractual right, or the failure to exercise that right on a particular occasion, shall not automatically constitute a waiver of that right, unless otherwise provided by applicable law or a valid agreement.

Express Waiver: If the parties agree to waive a contractual right that may lawfully be waived, such waiver must be clear and specific and must satisfy any formal requirements established by the Project Agreement or applicable law.

Partial Exercise of Rights: The partial exercise of a right by either party shall not prevent that party from exercising the remainder of that right or any other available rights, unless a legal or contractual restriction applies.

Cumulative Rights and Remedies: The rights and remedies provided under these Terms shall supplement available legal rights and remedies to the extent permitted by law, without allowing double recovery for the same harm.

Specific Agreements: If the Project Agreement contains specific provisions concerning severability, waiver, or modification of rights, those provisions shall be respected to the extent permitted by law.

Mandatory Rights: This Section may not be used to restrict consumer rights or other rights that applicable law does not permit to be waived or excluded.

Mutual Application: The principles of severability and non-waiver of rights shall apply equally to the Company and the Client. Neither party shall receive a unilateral privilege to preserve its rights or interpret the agreement.

32. Entire Agreement and Order of Precedence of Contractual Documents

These Terms and Conditions govern the general relationship between Great USA LLC, through its USA GREAT WEB PROS brand, and users of its Website and its Clients. Individual Projects and Services may also be governed by additional agreements, quotations, and documents specifying the work and obligations applicable to each Project.

Contractual Documents: The contractual relationship may consist of these Terms and Conditions, the Project Agreement, an accepted quotation, a Statement of Work, schedules, addenda, change orders, and any other documents that the parties expressly agree to incorporate into their agreement.

Entire Agreement: The approved contractual documents, taken together, constitute the agreement between the parties concerning the subject matter of the relevant Project or Service and supersede prior understandings, proposals, or discussions relating to the same subject matter, to the extent permitted by law.

Precedence of Approved Amendments: If the parties subsequently approve an addendum or change order modifying an earlier provision, the later amendment shall govern the matters it expressly addresses, without automatically invalidating other provisions that do not conflict with it.

Quotations: A quotation alone shall not constitute a final binding agreement until accepted in the manner specified in the quotation or in accordance with procedures agreed upon by the parties, subject to applicable law.

Electronic Communications: Emails, electronic approval methods, and digital documents may constitute evidence of a binding agreement or amendment when they satisfy the requirements concerning consent, authority, and evidence established by applicable law and the Project Agreement.

Marketing Content: Information, examples, and promotional statements published on the Website shall not automatically become part of a Project's scope unless expressly incorporated into a binding agreement, without prejudice to legal liability for misleading statements or advertisements.

Changes to the Scope of Work: The addition or removal of functionality, or changes to specifications, deadlines, or costs, shall be subject to the agreed Project scope change procedures. Neither party may unilaterally impose a material amendment beyond what is contractually and legally permitted.

Authority to Approve: Approvals and amendments must be issued by a person possessing the appropriate authority to represent or bind the relevant party, in accordance with applicable law and the agreement.

Published Legal Policies: These Terms shall be read together with the Privacy Policy, Cookie Policy, Cancellation and Refund Policy, and Disclaimer, according to the applicability of each policy to the relevant Service or relationship.

Interpretation of Documents: In the event of ambiguity or an apparent conflict, the documents shall, where possible, be interpreted together in a manner that preserves the lawful purpose of the agreement and the parties' obligations, in accordance with applicable rules of legal interpretation.

These Terms and Conditions constitute the general framework governing the relationship with USA GREAT WEB PROS. The approved Project Agreement establishes the specific details concerning Services, deliverables, costs, deadlines, and warranties and shall take precedence in the event of a conflict, to the extent permitted by law.

33. Amendments to These Terms and Conditions and Their Effective Date

Modification of These Terms

We may modify these Terms at any time. We will post the updated version with a new effective date and notify account holders by email of material changes. Your continued use of the site after the effective date means you accept them. Changes do not apply retroactively to signed Statements of Work (SOWs).

Great USA LLC, through its USA GREAT WEB PROS brand, reserves the right to review and update these Terms and Conditions as necessary to reflect developments in the digital services provided by the Company, operational and technological changes, and applicable legal and regulatory requirements.

Effective Date of Amendments: Amendments shall apply to the use of the Website and the Services to which they relate beginning on the effective date specified in the updated version, subject to applicable notice and consent requirements and any legal or contractual restrictions.

Material Amendments: If an amendment is material and substantially affects a user's rights or obligations, the Company shall take appropriate notification measures based on the nature of the change and the existing relationship, whenever notice is required by law or contract.

No Presumption of Receipt of Notice: Merely publishing an update on the Website shall not constitute conclusive evidence that every Client has reviewed or accepted it, particularly where applicable law or the Project Agreement requires direct notice or express consent.

Consent to Amendments: If an amendment requires the consent of the user or Client under applicable law or the agreement, it shall not become binding upon that person until the requirements for valid consent have been satisfied.

Continued Use of the Website: Continued use of the Website after a published amendment becomes effective may constitute acceptance of the updated Terms when permitted by the nature of the relationship and applicable law, provided that any required notice and consent have been obtained. Continued use alone shall not automatically be deemed acceptance of every material amendment.

Specific Agreements: If the Project Agreement establishes a specific procedure for amending terms, providing notice of changes, or obtaining consent, that procedure shall be followed to the extent permitted by law.

Technical and Operational Changes: The Company may implement ordinary operational or technical updates that do not alter the Client's material obligations, in accordance with the agreed scope of Services and applicable law.

Urgent Changes: Urgent security or legal requirements may necessitate prompt amendments to certain policies or Website usage procedures. In such circumstances, the Company shall comply with applicable legal notice and consent requirements and shall not use urgency as justification for eliminating contractual rights.

Determination of the Applicable Version: In the event of a dispute concerning an obligation, the applicable version of these Terms shall be determined based on the date the relationship was established or the amendment was accepted, the nature of the Service, the Project Agreement, and applicable law.

No Retroactive Amendments: Subsequent amendments to these Terms may not be used to eliminate accrued rights or impose new financial obligations for prior periods, except where permitted by law and supported by valid consent or a valid contractual basis.

Mandatory Legal Rights: No amendment shall be interpreted as an automatic waiver of consumer rights or other legal rights that cannot lawfully be restricted or excluded.

34. Relationship Between the Parties; No Partnership or Agency

Independent Parties: Great USA LLC and the Client shall remain legally independent parties, each retaining its separate legal identity, responsibilities, and obligations.

No Partnership: Use of the Website, requesting a quotation, purchasing a Service, or performing a Project shall not create a business or legal partnership between the Company and the Client.

No Employment Relationship: The provision of Services to or collaboration with the Client shall not, merely by virtue of performing the Project, establish an employer-employee relationship between the parties or between the Client and the Company's personnel.

Limitations on Authority to Represent: Neither the Company nor the Client may execute contracts, provide warranties, or create financial or legal obligations on behalf of the other party without valid authorization permitting such actions.

Technical Authorization Does Not Constitute General Agency: Access to the Client's accounts or possession of technical administrative privileges shall not grant the Company authority to represent the Client legally or commercially beyond the scope of the activities expressly authorized by the Client.

Contracting with Third-Party Service Providers: When a Project requires subscriptions to third-party services, responsibility for contracting, payment, ownership, and account management shall be determined by the Project Agreement. The Company shall not be presumed to assume the obligations of such providers merely because it assists in configuring their services.

Contractors and Assistants: The Company may engage employees, independent contractors, or specialists to perform portions of a Project while remaining responsible for the obligations it has undertaken toward the Client, in accordance with the Project Agreement and applicable law.

No Automatic Transfer of Responsibility: The Company's engagement of an external contractor shall not transfer its contractual responsibilities to the Client or automatically relieve the Company of its obligations concerning quality of performance, confidentiality, or data protection.

Independence of Business Decisions: The Client retains responsibility for the business and administrative decisions relating to its operations, including pricing, products, services, and dealings with its customers, unless a separate agreement establishes additional responsibilities for the Company.

Tax and Regulatory Obligations: Each party shall be responsible for its own tax, regulatory, and legal obligations according to the nature of its business activities and its role in the relationship, without prejudice to any obligations arising under the Project Agreement or applicable law.

Separate Partnership Agreements: If the parties wish to establish a business partnership, referral program, agency relationship, investment collaboration, or joint venture, such relationship must be governed by a separate agreement specifying the applicable rights, obligations, authority, and responsibilities.

Mandatory Legal Rights: Nothing in this Section shall be interpreted as exempting either party from legal responsibilities arising from its actions or the actual relationship between the parties, or as a waiver of rights that cannot lawfully be waived.

35. Official Notices and Communications

Legal Email Address: The email address legal@usagreatwebpros.com is designated for receiving legal notices and inquiries concerning these Terms and Conditions, disputes, contractual rights, and other legal matters.

Project-Related Notices: Operational notices concerning Project milestones, reviews, delivery, deadlines, and invoices may be sent through the communication channels specified in the Project Agreement or otherwise approved and used by the parties.

Accurate Contact Information: Each party shall provide accurate and reasonably up-to-date contact information and notify the other party of material changes that may affect the receipt of communications relating to the contractual relationship.

Electronic Notices: Email or other electronic means may be used to deliver contractual notices where permitted by applicable law and the Project Agreement, subject to any specific notice or consent requirements.

No Automatic Presumption of Receipt: Merely clicking the send button shall not constitute conclusive evidence that a notice has been received by the other party or that applicable legal requirements have been satisfied. The effectiveness of a notice shall be determined based on the relevant circumstances, applicable law, and the Project Agreement.

Approvals and Changes: Approvals of Project milestones, modifications, or additional work may be documented electronically, provided they are issued by an authorized person and satisfy the requirements for valid consent.

Communications Through Messaging Applications: Instant messaging applications may be used to facilitate day-to-day communications if agreed upon by the parties. However, such applications shall not automatically constitute approved channels for all legal notices or material contractual amendments.

Responses and Deadlines: Binding deadlines for responding, objecting, or providing approval shall be determined in accordance with the Project Agreement and applicable law. A failure to respond shall not automatically constitute consent unless such treatment is legally valid and enforceable.

Urgent Security Notices: If a security issue, unauthorized access attempt, or incident arises that may materially affect the Client's data or systems, the Company shall use appropriate notification methods consistent with its contractual and legal obligations and the nature of the incident.

Protection of Information in Communications: Both parties shall take reasonable measures to protect confidential information and personal data exchanged between them and avoid transmitting passwords or sensitive information through insecure channels when more secure alternatives are reasonably available.

Retention of Communication Records: The Company may retain records of Project-related communications, approvals, and notices for operational purposes, documentation, establishment or protection of legal rights, and legal compliance, in accordance with the Privacy Policy and applicable retention periods.

Notices Requiring Specific Delivery Methods: If applicable law or the Project Agreement requires notice by registered mail, personal delivery, delivery to a specified address, or another designated method, those requirements shall be observed. Email shall not automatically replace a legally required delivery method.

Legal Rights: Nothing in this Section may be used to deprive either party of the right to submit a notice, complaint, or claim through a method permitted by law, or to deem a notice legally valid merely because these Terms state so when the notice does not satisfy applicable legal requirements.

36. Governing Languages and Interpretation of Translated Versions

Purpose of Multilingual Versions: Multilingual versions are intended to facilitate understanding of legal information and improve accessibility without altering the substantive rights or obligations intended by the documents.

Linguistic Review: The Company endeavors to prepare legal translations that are accurate and understandable, taking into account differences in legal, commercial, and technical terminology across languages rather than relying solely on literal translation.

Reference Language: The Company designates the English version as the reference version for interpreting these Terms and Conditions in the event of a genuine conflict between language versions, to the extent permitted by applicable law.

Continued Validity of Other Language Versions: Designating English as the reference language does not mean that the Arabic or Spanish versions are without significance or that information provided in those versions may be disregarded, particularly where a Client has reasonably relied upon such information or applicable law imposes disclosure requirements in the language used.

Conflicts Between Language Versions: If a material discrepancy arises between two language versions, the Company shall endeavor to review and correct it. The relevant provisions shall be interpreted in accordance with the reference version, applicable law, and any valid specific agreement between the parties.

Translation Errors: If the Company discovers a translation error that may affect the understanding of a material right or obligation, it shall take appropriate measures to correct the error, taking into account any legal obligations concerning notification or remediation of the consequences arising from that error.

No Modification of Obligations Through Translation: Differences in wording between language versions may not be used to impose additional fees, services, restrictions, or material obligations to which the Client has not validly consented.

Language of the Project Agreement: The parties may designate a particular language for the Project Agreement, quotation, or Statement of Work. The agreed language shall serve as the reference language for that document in accordance with its provisions and applicable law.

Informed Consent: Where applicable law requires information to be provided or consent to be obtained in a particular language, the Company shall comply with those requirements. The reference-language provision shall not be used to circumvent them.

Consumer Rights: Nothing in this Section shall be interpreted in a manner that diminishes consumer rights concerning disclosure, clarity of contractual terms, or protection against misleading or unfair practices.

Coordinated Updates: The Company shall endeavor to update published language versions when these Terms are amended, identify the effective date of the relevant version, and take any necessary measures where applicable law requires users to be notified of changes.

Different Update Dates: If not all language versions are updated simultaneously, the most recently updated version shall not automatically be presumed to apply to every existing contractual relationship. The applicable text shall be determined based on valid consent, the effective date, applicable law, and the Project Agreement.

37. Company Information and Legal Contact Details

Responsible Legal Entity: Great USA LLC is the legal entity responsible for operating the Website and fulfilling the obligations it assumes under agreements entered into in its name, in accordance with applicable law.

State of Registration: The Company is registered in the State of Florida, United States of America, and is subject to the laws and obligations applicable to its business activities and the nature of the Services it provides.

Scope of Legal Communications: Legal communications include inquiries concerning the interpretation of these Terms and Conditions, contractual rights and obligations, legal notices that may lawfully be delivered electronically, and claims or complaints relating to the Services.

Privacy-Related Inquiries: Inquiries concerning personal data protection and privacy rights may be directed to the legal email address identified below, unless the Company designates a separate channel for such requests in its Privacy Policy.

Cancellation and Refund Requests: Cancellation or refund requests shall be submitted in accordance with the procedures and communication channels specified in the Project Agreement and the Cancellation and Refund Policy. The legal email address may also be used for inquiries or disputes relating to such requests.

Operational Communications: The Company may designate other communication channels for business inquiries, quotations, technical support, training, and Project updates. The legal email address shall not be presumed to be the sole operational communication channel for all Services.

Additional Contact Information: The Company may publish a mailing address, telephone number, or additional communication channels on its Website, provided that the published information is accurate and up to date and complies with applicable legal disclosure requirements.

Legal Address and Written Correspondence: If applicable law or the Project Agreement requires a mailing address or a designated address for notices, the appropriate information must be provided and the applicable notice requirements must be satisfied. Email shall not automatically substitute for an address required by law.

Verification of Communications: The Company may take reasonable measures to verify the identity, authority, or relationship to the Project of a person submitting a request before disclosing confidential information or carrying out requests that may affect accounts, data, or contractual rights.

Protection of Submitted Information: The Company shall handle personal data and confidential information received through communications in accordance with its Privacy Policy and applicable confidentiality and data protection obligations.

Specific Agreements: If the Project Agreement specifies particular contact information or communication channels for notices or correspondence between the parties, those details and provisions shall be observed in accordance with the agreement and applicable law.

Legal Rights: Nothing in this Section shall be interpreted as restricting the right of a user or Client to contact competent regulatory, governmental, or judicial authorities or to use any notice or claims procedures available under applicable law.

The contact information provided in this Section shall be read together with the Privacy Policy, the Cancellation and Refund Policy, the provisions concerning Official Notices and Communications, and the provisions governing Governing Law and Dispute Resolution.

Official Legal Contact Information

LEGAL ENTITY

Great USA LLC

BRAND NAME

USA GREAT WEB PROS

STATE OF REGISTRATION

Florida, United States of America

LEGAL EMAIL

legal@usagreatwebpros.com