Business Launch Package

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Design Your Solution

Business Launch Package

Starting a New Business? Start with a Complete Digital Presence

Business Launch Package

Instead of working with multiple providers for your website, logo, domain setup and business accounts, we offer an integrated package that brings these essential services together in one place, helping you launch a professional and well-organized digital presence.

Learn the difference

Package contents and the final price are set once we understand your project's needs, and they appear in full in your quote before you approve.

  • Website
  • Logo
  • Domain Setup
  • Business Email
  • Google Business Profile
  • Facebook Business Page
  • Instagram Business Profile
  • Basic SEO
  • Website Deployment

Important Information Before Choosing a Company for Your Digital Project

Domain Name

A domain name is the address visitors use to reach your website, such as example.com.

It's an important part of your business identity and digital presence, so it's best to choose a clear, memorable name connected to your business or brand.

Already Have a Domain Name?

If you already own a domain name, we can help you set it up and connect it to your website and hosting, based on your project's requirements.

Don't Have a Domain Name?

No problem. We can help you:

  • Find names that fit your business.
  • Check whether the suggested names are available to register.
  • Help you choose a suitable, memorable name.
  • Help you register the domain name.
  • Set up the domain name and connect it to your website and hosting.

Domain Name Offer

Some domain registrars offer promotions, such as a free first year with a multi-year registration. If an offer is available when you register, we'll show it and its terms in your quote before you approve.

When the registration period ends, renewal is charged at the domain registrar's price in effect at the time of renewal.

What Are You Paying For?

It's important to distinguish between two separate costs:

Domain Registration Cost
The fees for registering and renewing the domain name with the domain registrar.
Domain Assistance & Setup Fee
If you ask us to find suitable names and help you choose, register, set up and connect the domain to your website and hosting, this service may be provided for a small fee that we explain to you in advance.

We show you these costs separately and clearly so you know what you're paying for before you complete the process.

Hosting

Hosting is the service that makes your website's files and content available online so visitors can open and use your site.

Domain name = your website's address on the internet.

Hosting = where your website runs and where its files and resources are stored.

They are two different services, and each may have its own cost and renewal process.

Basic Website

Hosting is required and purchased separately.

We can help you choose a hosting plan that fits your website's needs, instead of buying a bigger or more expensive plan than your project needs.

Growth Website

Hosting companies may offer promotions, such as a free first year with a multi-year plan. If an offer is available when you buy, we'll show it and its terms in your quote before you approve.

Business Website

Hosting companies may offer promotions, such as a free first year with a multi-year plan. If an offer is available when you buy, we'll show it and its terms in your quote before you approve.

What Happens After the Initial Period?

Before you buy a hosting plan, we explain the cost known at the time of purchase and the available renewal options, so you know what you're paying now and what to expect at renewal.

Maintenance and Support

We Won't Disappear After Delivering Your Project

Delivering your website doesn't end our relationship with you. After final acceptance of your project, the maintenance and technical support period set in your package and work order begins.

Its purpose is to give you someone to turn to if a technical issue comes up with the work completed under the original project.

Basic Website
3 months
Most PopularGrowth Website
6 months
Business Website
1 year

The period starts on the date of final project acceptance.

What Do Maintenance and Technical Support Include?

  • Fixing bugs and technical issues within the original project scope.
  • Fixing links or forms that stop working because of an issue with the website.
  • Resolving display or compatibility issues caused by the website on desktop, tablet and mobile.
  • Resolving technical issues in features originally built as part of the project.
  • Making necessary technical updates to project components when they're included in your package or work order and don't require redeveloping the project.
  • Basic help connecting the website to the project's domain and hosting.
  • Diagnosing an issue and explaining it to you if it's caused by an outside service or needs additional work not covered by maintenance.

What Is Not Included in Maintenance?

  • Redesigning the website.
  • Creating new pages.
  • Adding new features or functionality.
  • Changing the system or database.
  • Adding new integrations.
  • Work outside the original project scope.
  • Fixing issues caused by changes made by the client or another party, or by major updates to outside services, unless covered by a maintenance agreement.

Maintenance protects the work completed in your project, but it doesn't mean open-ended development of your website.

If you need additional work beyond maintenance, we explain what's required, the cost and any extra time before the new work begins.

Free Homepage Text Updates

After your website launches, you may need to reword a phrase, update information, correct text or add a small amount of content.

That's why the package includes a period, set in your work order, during which you can request changes to the existing homepage text at no extra charge, as long as the changes fit within the content and spaces already in the design.

Basic Website
1 month
Most PopularGrowth Website
2 months
Business Website
3 months

The period starts on the date of final project acceptance.

What Does It Include?

  • Editing existing text.
  • Correcting or changing text.
  • Adding text within the existing content and spaces in the design.
  • Deleting text or part of it.

What Does It Not Include?

  • Changing images.
  • Changing the design or colors.
  • Changing the page order or layout.
  • Creating new sections.
  • Adding new features or functionality.
  • New programming or development.

If the amount of new content requires design changes or new spaces or sections, it's treated as additional work, not a simple text change.

Changes & Revisions

Review the Work Before Approval

We want you to see and review the work before you approve it. That's why the project process includes revision rounds where you can send feedback on the design or work delivered at each stage.

The client reviews the delivered work and sends feedback that is clear and grouped together as much as possible. We then review the feedback and make the changes that fall within the agreed project scope and design.

What Does One Revision Round Mean?

One revision round means sending a set of feedback at one time so it can be reviewed together.

So if your package includes 3 revision rounds, that doesn't mean only three small changes. It means three rounds of review, and each round can include a set of feedback on the work delivered at that stage, as long as it falls within the project scope.

  • Changing a heading or text within the agreed design.
  • Moving text or an element slightly within the agreed scope.
  • Slightly enlarging or reducing a space when it doesn't require a redesign.
  • Clarifying or adjusting an existing section.
  • Replacing an image with another one the client provides, when it's within the project scope.

What Is Not Considered a Revision?

  • Adding 5 new pages that weren't part of the agreement.
  • Adding an online store that wasn't in the project scope.
  • Adding a new dashboard.
  • Adding a booking system that wasn't agreed on.
  • Adding new features or systems outside the original scope.

Number of revision rounds: based on your package or quote.

Scope Change

Sometimes you start with one idea and realize during the project that you want to add something new. That's possible, but it's important to separate reviewing the agreed work from adding new work.

If you request a new feature, page, system or service that wasn't in the original project scope, it's treated as a scope change.

Before we do the work, we clarify:

  • The additional work required.
  • Any additional cost.
  • Any impact on the timeline.
  • Any change needed to the agreement or project stages.

Additional work doesn't start until its impact on you and the project has been made clear.

A Clear Agreement Before You Pay and Before We Start

We don't want you to start your project unsure of what you'll get or what you'll pay.

Before you sign and make the first payment, we agree with you on the scope of work, included services, cost, expected timeline, payment stages and each party's responsibilities, and we document all of it in the project contract. After signing, we define the full details of the project needs in the requirements meeting, which is the first stage of work.

  1. Choose a package or request a quote
  2. Define the project needs and scope of work
  3. Set the final price
  4. Prepare the project contract
  5. Review and approve the contract
  6. Make the first payment — 25%
  7. Start the work

Payment Milestones

Instead of paying the full project price before work begins, payments are split into stages tied to the project's progress.

  1. 25%At Project Start

    The first payment is made after we agree on the project scope and you review and approve the project contract, before design and development work begins.

    Total paid at this stage: 25%

  2. 50%After Design Review & Approval

    After we present the design or core direction of the project and you review and approve the agreed design or direction, the second payment is made before the rest of the project is completed.

    Total paid at this stage: 75%

  3. 15%After Project Completion & Launch Preparation

    After the project is completed according to the agreed scope of work, placed on hosting and prepared for use or launch, the third payment is made.

    Total paid at this stage: 90%

  4. 10%At Final Acceptance

    Once your website is ready, you have 10 days to test it and tell us about any significant issues within the agreed scope of work. If you report an issue, we fix it and give you time to retest the affected parts. The final 10% payment is due at your final acceptance, or when the project is considered accepted under the contract terms if we receive no feedback after notifying you.

    Total paid after the final payment: 100%

What Does the Project Contract Cover?

  • The parties to the contract.
  • Project description.
  • Scope of work.
  • What the project includes and what it doesn't.
  • Total project price.
  • Payment stages: 25% / 50% / 15% / 10%.
  • Expected timeline.
  • Client responsibilities.
  • Content, images and business information the client must provide.
  • Approvals required from the client during project stages.
  • Accounts or access credentials the project needs, if applicable.
  • Definition and number of revision rounds, based on the package or agreement.
  • Scope changes.
  • Domain name and its terms, if applicable.
  • Hosting and its terms, if applicable.
  • Maintenance, technical support and the covered period.
  • Homepage text updates and the covered period, if applicable.
  • Third-party services and external costs, if any.
  • How client delays in providing content or approvals affect the timeline.
  • Approval of work stages and final delivery.
  • Cancellation and refund terms under the contract and the approved policy.
  • Ownership and rights to the design, code and content, as agreed.
  • Privacy and data, if applicable.
  • Any other legal terms recommended based on the nature of the project and qualified legal advice.

After full payment, you own your website's code and design and receive its files. We keep our shared tools and components, and we may reuse general code in other projects without copying your site's design.

The final legal wording of the project contract should receive appropriate legal review before commercial use.

Cancellation, Refunds and Project Scope Changes

  1. If you cancel the project, we calculate the value of the work completed up to the cancellation date and any approved external costs that can't be recovered, and we deduct them from the amounts you've paid. We refund any remaining balance within 30 days of completing the settlement.

    The first payment is not automatically non-refundable; it is applied first to the value of the work performed. Holding the requirements meeting or sending you any work to review counts as the start of work, and work sent for review counts as work performed. If the amounts owed exceed what you paid, you pay the difference within 7 days of receiving the settlement statement.

  2. If, after the project starts, the client requests new pages, services or features beyond the agreed scope of work, the cost of the new or additional scope is determined and agreed with the client before the work is done.

    Amounts already paid for the project are credited toward the new total to the extent they apply to the agreed work, and any additional amounts due are then determined based on the new scope.

  3. If the client asks to reduce the project scope after part or all of the work has been completed, reducing the scope does not automatically result in a refund for the work already completed.

    The value of the work completed up to the date of the change request, and how much of the amounts paid can be applied to the new scope, are assessed. Any financial adjustment is then agreed with the client in writing before the revised project scope is approved.

Any change to the project scope, cost or credited amounts takes effect only after both parties agree in writing.

To read our cancellation and refund policy: Cancellation & Refund Policy

Our Support Doesn't End at Project Delivery

After your project launches, we stay by your side throughout the maintenance and technical support period set in your package or project contract. Our goal isn't just to deliver a website or digital solution. It's for you to know from the start what you'll get, what the agreement includes and who to turn to if an issue with the original project comes up during the support period.

We make the project scope, cost, timeline, payment stages, revisions, maintenance and included services clear before work begins, so the relationship is clear from the start through delivery and beyond.

Homepage text updates continue under your package terms and their set period. We can also provide a separate quote for any new pages, features or services you need in the future, with the scope and cost made clear before the new work begins.

Clear scope before work · Clear cost before execution · Clear payment stages · Defined revisions · Technical support after delivery

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